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Working with Instant MessagingLocate this document in the navigation structure

Use

Instant messaging allows you to communicate with other users in real time through text-based messages.

Note

Due to ActiveX requirements, the instant messaging capabilities provided by Real-Time Collaboration (RTC) are only supported in a Microsoft Internet Explorer browser.

Features
  • Instant messaging allows you to send a text message to one or more portal users who are currently online. If a recipient responds to your message, the session transforms into a chat-based discussion.
  • Every text message entered by a user is immediately viewed by all participants. A continuous chronological thread logging all messages, as they are entered, is displayed on-screen.
  • You may participate in any number of instant messaging sessions at the same time. Each session is conducted in its own messaging window.
  • You may also use instant messaging in combination with an application sharing session. See Working with Application Sharing.
Activities

The following activities are performed by users when participating in an instant messaging session:

  • Starting an instant messaging session by sending a message
  • Replying to an instant message
  • Adding participants to an ongoing instant messaging session
  • Ending your participation in an instant messaging session

For instructions on performing these activities, see Using the Instant Messenger.