Problem Analysis for the Virus Scan Server 

Use

The virus scan server outputs errors, warnings, or additional information either to a file or writes them to the server’s memory. You can use the VSCANTRACE analysis tool to query and output this memory content to analyze all registered virus scan servers for errors during their production operation.

When the server is started, the trace is deactivated for memory output. Activate it only if problems occur, since it affects the performance of the server. The settings for memory output are only valid for a particular length of time (the default value is 24 hours). They are then deactivated.

Prerequisites

For you to be able to use the memory trace, at least one virus scan server must be active.

Procedure

...

       1.      Start transaction VSCANTRACE.

       2.      Choose the server either using the input help that displays all defined virus scan servers from table VSCAN_SERVER, or specify it directly. To do this, it must have been started at the SAP gateway using an RFC destination defined in transaction SM59.

       3.      Confirm your entry with ENTER.

The connection to the virus scan server is created. If the connection to the server is made, the traffic light is green.

       4.      Choose Memory.

Otherwise, the trace is output to a file, which you can display using the developer traces (transaction ST11, file name dev_VSCAN_<Hostname>.trc).

The current trace level is displayed.

       5.      To set a new value for the trace level, select the desired trace components, and then choose Activate.

You can completely deactivate the memory trace with the Deactivate button, but not the error output to the trace file. You can therefore not suppress the output of errors by setting the trace level for the file to the value 0.

If you change the selection from Memory to File or vice-versa, you can display the trace level already selected for this option for the individual components with the Copy button. The selection option is activated for each active component when you do this.

       6.      To display the memory trace, choose the Execute option.

The overview appears. It shows the availability of he anti-virus engine used, the utilization of the virus scan server, the current trace level for the memory and an HTML output of the current trace information.

You have the following options in the overview:

¡        Refresh: Refreshes the list.

¡        Delete: Deletes the trace output.

¡        Export: Exports the list to a local file.

¡        Status: Displays the current status of the virus scan server used, even if the memory trace is deactivated. In addition to technical information about the virus scan server, this output also contains the configuration of the virus scan server and information about the loaded virus scan adapter including the anti-virus engine.

¡        Stop: Stops the virus scan server.

¡        Configuration: Branches to the display mode of the IMG activity Define Virus Scan Servers.

¡        Test: Branches to the transaction VSCANTEST.