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Function documentationSystem Trace: Troubleshooting Locate this document in the navigation structure

 

If an error has occurred in connection with the system trace, it is displayed in a group box on the initial ST01 screen (see example below).

The system displays the following information on the error:

  • Action: How did the error occur?

  • When did the error last occur?

  • Error number (errno) and long text from the operating system.

To view the detailed error log, choose  Error Log in the group box.

Integration

This group box containing the details only appears if there actually is a current error message.

If there is a current error message, a dialog box also notifies you of it when you access the trace evaluation. It tells you that trace records may be missing. Once all errors have been reset, this dialog box no longer appears.

You can also navigate directly to the error log from the Administration screen by choosing  Error Log. Even if there is no current error message, you can view the history of old messages.

Features

The error log is divided into the following areas:

Details of the most recent error are listed in the group box in the upper screen area.

These fields are used for information only.

In the middle group box is a list of all the errors in a table control. For each error, this area contains the same information as is displayed above for the most recent error. An icon shows the status of each error.

The traffic lights have the following meanings:

  • Red : The error is acute and has not been reset either by the system or the administrator.

  • Yellow : The administrator has reset the error manually using the Reset (Reset) button.

  • Green : The system has reset the error because the action involved has since been performed successfully.

The lower area contains a legend.

In the table control you can select each entry individually, several entries together, or all entries. You can choose Reset (Reset) to reset all selected error messages in the kernel.

Example

You activate the trace on the initial screen and after a short time a group box error information appears:

Permission denied (Permission denied)

If you now choose  Error Log (the same icon as in the application toolbar on the administration screen) the log described above appears.

Write authorization for the trace file has been withdrawn at operating system level, which means that the file could not be opened and written to. Once write authorization has been restored, the system resets the error.