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Procedure documentationChange Reporting (System Analysis) Locate this document in the navigation structure

 

The Change Reporting application area of Root Cause Analysis gives an overview of all changes to the managed software system landscape.

For example, information about the current and historical values of technical configuration parameters, transport requests, or software maintenance activities can be provided from monitored systems. The Change Reporting application can also be accessed directly from the end-to-end change analysis view.

The change reporting functionality for Root Cause Analysis is the end-to-end solution operation standard to analyze, compare and track changes to the software landscape. This ensures that all software changes remain transparent and traceable, which in turn increases the quality and availability of the software landscape. The change processes can be monitored continuously throughout the software application lifecycle.

Prerequisites

You have called the System Analysis in the Root Cause Analysis work center.

Procedure

To run a Change Reporting application, start the SAP Solution Manager work center.

  1. Log on to the SAP solution system. Enter the user name and password.

  2. Start the transaction SOLMAN_WORKCENTER.

  3. Choose the tab Root Cause Analysis. The SAP Solution Manager diagnostics panel is displayed.

  4. In the navigation area, choose System Analysis.

  5. In the Detailed Selection list, select one or more systems for which you want to run the report.

  6. In the header area of the Detailed Selection list, click Change Reporting to launch the change reporting application.

Note Note

You can also access the change reporting view from the NW Business Client or from the end-to-end change analysis application. Click an available element in the Changes column to launch the Changes Reporting application.

End of the note.

The Change Reporting application view has two main functions on separate tabs, the Data Viewer and the Comparison Tool.

Data Viewer

The content area of the Viewer tab displays the following elements:

  • Timestamp: The default timestamp is the current date. To change the date, use the pull-down menu in the field to access a calendar for selection. To refresh the content area elements for a new date, click Apply. Note that only data that has been created before that date is shown in the System navigation tree and in the Store List.

  • Filters: Click Filters to open a tray area for the definition of filter conditions. You can define conditions for Store Groups (source and name), for individual Stores (category, type, name, alias names, and erroneous or outdated states), and for Elements (with history or since selected date).

    Note that a green symbol on the Filters pushbutton indicates an active filter condition. Activate the Filters tray area entries with the Apply pushbutton, which also keeps the current search condition active. The Reset of the filter conditions automatically deactivates existing search conditions.

  • Search Elements: Use the search entry field to find and display system landscape elements in the navigation tree. You can use asterisks (*) as wildcards.

    Note that a green symbol on the Search Elements pushbutton indicates an active search condition. Activate the Search Elements entry with the Apply pushbutton, which also keeps the current filter condition active, which means that the search condition is applied to the filtered list. A Reset of the search condition has no effect on the current filter condition.

    The search result is marked in the System navigation tree with a lens icon, and in the Store List and in the Store Content list the result lines are marked with a green background.

  • System: The system landscape is displayed as a navigation tree down to a StoreGroup node level with nested store entities. Use the navigation tree to select the Store (or StoreGroup) for which you want to view changes.

  • Store List: The Store List displays the stores contained in the selected StoreGroup for the date of the time stamp. The list contains the store path and file name, the Alias:Subalias name of the store (which is useful for filtering), the store type, and symbols for the current and historical store states. The state qualifier “outdated” indicates that the last known store state is older than two days and the last known state at that time is displayed.

    Click on the status History and on the More Details symbols to expand the table row to display the available information.

    Note Note

    The store state log shows only changes to the store state, and not any content changes.

    End of the note.
  • Store Content: The Store Content list varies depending on the store type:

    Store Type

    Store Type Content

    Store Content List Columns

    XML

    XML format

    Element Name, Value, History

    Text

    Plain ASCII text file

    Lines, History

    Table

    ABAP table (n keys and n values)

    History, COMPONENT, RELEASE, EXTRELEASE

    INI

    .ini file (table with 2 keys and 1 value)

    History, COMPONENT, RELEASE, EXTRELEASE

    Property

    .property file (table with 1 key and 1 value)

    History, COMPONENT, RELEASE, EXTRELEASE

    Event

    ABAP transport request event (timestamp, n keys and m values)

    TIMESTAMP, TRKORR, AS4TEXT, TRFUNCTION, TRFUNCTIONT, OBJECTS

    Click on the History icon in the Store Content list to expand the table row to display the available history information. History in this context means all changes that were not part of the initial data upload when the store was created.

    The header of the Store Content list contains additional filtering and navigation pushbuttons:

    • History Filter: Toggles the list content between displaying all elements (white dot) and displaying only elements with available historical values (green dot). This feature is deactivated for XML stores.

    • History: Sets line selection to the next element with available historical values.

    • Found: Sets line selection to the next element on the list.

    • Incl. deleted: By default, deleted elements are not displayed in the Store Content list. This pushbutton toggles the list content between displaying current elements (white dot) and displaying all elements, including deleted ones (green dot). Deleted elements are highlighted in red .

    • Deleted: Sets line selection to the next deleted element.

    The Element History sub-list also shows the Modification Type (modification, addition, or deletion).

Comparison Tool

The Compare tab content area displays the following elements:

  • Reference: The Reference content area of the comparison tool displays the following elements:

    • The Technical System, which was previously selected from the navigation panel.

    • The Timestamp selection dropdown field, which contains the date (format YYYY/MM/DD), the time frame (start hour — end hour), and aggregated number of changes. The number of changes is calculated as the sum of all elements that were added, deleted, and changed during the defined time frame. The number is “0” for newly added empty stores.

    • The Reference System displays the selected system landscape and its StoreGroups for the defined time frame.

  • Custom: The Custom content area of the comparison tool displays the following elements:

    • The Technical System is similar to its analogy in the Reference area, but only systems with the same system type as the reference system (e.g. ABAP, Java, TREX) are available for selection in the dropdown list.

    • The Timestamp selection dropdown field contains the time stamp that was selected in the Reference area.

    • The Custom System shows the selected system landscape and its StoreGroups for the defined time frame. The selection of comparable landscape elements is aided by a left-to-right help mechanism, which highlights possible comparison elements in the custom system list when an element is selected in the reference system landscape. The Compare pushbutton is only enabled if entities of the same type are selected for comparison. If entities of different types are selected, the Compare pushbutton remains disabled.

  • Compare Options: The compare options contain the following control elements:

    • Comparison Type: You can choose between Fast or Deep comparison.

      Deep comparison mode compares all entities of the selected systems and stores the results in the Result Summary list.

      Fast comparison mode skips all identical entities of the selected systems. In this mode the speed of the comparison drilldown algorithm is much faster, which is especially helpful for the comparison of XML entities. The Result Summary list from a Fast comparison only contains changed entities.

    • Compare: When you have selected suitable elements in the reference and custom systems, the Compare pushbutton becomes active to trigger the actual comparison.

    • Enable multi-compare: This checkbox is only relevant for the Custom System navigation tree. If the checkbox is activated, the navigation tree elements are enabled for multi-selection, which means that several elements of identical types can be marked for comparison.

      In ABAP systems, this refers to multiple instances, in Java systems it refers to multiple server nodes.

    • Filters: The available filter options Show All, Show only Differences, and Show only Identicals apply to the Status column values of the Result Summary list.

  • Result Summary: The Result Summary is displayed as a list with the following columns:

    • Status: The status column displays three comparison status values:

      “empty”

      Only for reference selection entities (as the parent node for the comparison)

      “=”

      Compare algorithm did not detect any changes.

      “≠”

      Changes were detected.

      The display of Result Summary list items depends on the filter settings made in the Compare Options area.

    • Technical System: Displays either the selected reference selection entity (with “empty” status) or the related custom entity (with comparison status “=” or “≠”).

    • Description: Verbose data of the entity from the navigation tree view.

    • Timestamp: Time of the entity change data collection, when the change information was polled from the system.

    • Details: Results in the list show a pushbutton with a lens in this column. Clicking the button displays the detailed comparison results for the custom selection entity in the Result Details list.

  • Result Details: After clicking Details in the Result Summary list, the Result Details displays the comparison details of the entity a list with the following columns:

    • Name: The top row of the list contains the name of the compared entity from the reference system, then the associated entity names are listed in a tree-like structure that reflects the entity-node relations.

    • Reference Value: This column contains the reference system value of the entity specified in the Name column.

    • Status: The Status column displays an icon to specify the status of the comparison. Possible values include “Identical”, “Not in Reference”, “Not in Custom”, “Modified”, “Modified in Children”, and “Compare not allowed / not relevant”.

    • Custom Value: This column contains the custom system value of the entity specified in the Name column.

    Note that the Result Details list also offers a Filters selection field, which depends on the previously selected Comparison Types:

    • If Fast comparison is active, the Result Details filter setting is ignored, and only different entities are shown.

    • If Deep comparison is active, the Result Details filter setting determines the display of “Show All”, “Show only Differences”, or “Show only Identicals”.

Result

You have displayed and compared data to gather information about related changes.