Subcheck:
Notifications
Prerequisite
You have assigned the role SAP_SOL_SERVTRANS_CREATE to the user.
Procedure
...
1. Select the subcheck Notifications.
2. Enter the required data in the Workflow Notification tab:
Table fields
Field |
Meaning |
Sender |
Sender of the message |
Recipient Address |
Recipient of the message |
Reci. Type |
Message type. Existing types: ● R Name of the users in the connected SAP system, e.g. SMITHB. Also specify the system ID, and its client, in the fields TARGET SID and TARGET CLIENT. ● C Distribution list, e.g. Business Process Monitoring ● U E-mail address, e.g. bill.smith@our.company.com ● B SAP user name, e.g. SMITHB ● K SMS message, e.g. SMS:0049123456789 |
Target SID |
Target system (see Message Type R) |
Target Client |
Client in target system (see Message Type R) |
Detailed |
Flag whether the Workflow should contain notification long texts. |
3. Enter the required data in the Service Desk Notifications tab.
Table fields
Field |
Meaning |
Business Process/ Monitoring Type |
Business process and monitoring types |
Priority |
Message priority |
Processor |
Message processor |
Automatic |
Messages sent automatically |
Reporter |
Reporter |
No. of Yellow Alerts |
Number of yellow alerts |
Number of Red Alerts |
Number of red alerts |
4. Save your entries.