Function

Description

Starting and stopping the component

SAP NetWeaver Collaboration can be started and stopped only together with SAP NetWeaver Portal.

More information: Starting and Stopping.

Load balancing in a distributed system landscape

Like the portal, SAP NetWeaver Collaboration can be operated in a distributed system landscape.

Special information for Collaboration
For the application sharing server, you must also use the SAP Web Dispatcher for load balancing.

More information: Running Application Sharing Server in a Clustered Environment

Backing up and restoring data

During backup and restore of Collaboration data (that is stored in Content Management), the information about data backup and restore in the technical operations manual for the portal applies.

Content and part of the Collaboration configuration data are stored in the database.

More information: Backing Up and Restoring AS Java.

As well as backing up the database, you have to back up the directory hierarchy of the /etc file system repository. This contains system and configuration data. By default, this repository is located at .../usr/sap/<SAP System ID>/SYS/global/config/cm/etc. Include this directory in the data backup and restore process for Collaboration.

Function

Description

Modifying the configuration for making services available

You can determine which services are visible in the Collaboration Launch Pad (CLP), in the room member list, in the user details, and for each user throughout the portal.

You have the following options:

●      Modifying the group of services that are available in the Collaboration menu of the Collaboration Launch Pad (CLP) and the Room Member List.

●      Modifying the group of services that are available in the context menu for displayed users.

●      Modifying the services that are available on the user interface of the User Details iView.

More information: Configuring Collaboration Services and Making Services Available: Standard Configuration

Function

Description

Modifying the user search function

In user management in the User Management Engine (UME), attributes are assigned to each system user (individual user, user group, or role), for which values can be entered in the corresponding user profile.

Based on the attribute values defined for the user search, users can use the user search function to search for system users.

You can change the configuration of the user search function delivered by SAP – the assignment of attributes to system users and the definition of the attributes relevant for the search – to suit the requirements of your company.

More information: Configuration of the User Search Function.

Modifying the Who’s Who iView

By configuring the Who’s Who iView, you can influence the search for users and the display of the results list.

More information: Configuration of the Who’s Who iView

Modifying the User Details iView

You can modify the User Details iView to suit your company requirements. You have the following options:

●      Configuration of the User Attributes in the User Details iView

●      Modifying the link for launching collaboration services (see above)

●      Hiding the photograph placeholder (if you do not want user photographs to be uploaded to the system).

Modifying the CLP

If your company is not planning to allow users to set their own availability status, you can hide the corresponding iView component – the Awareness Status Selector (ASS) – in the Collaboration Launch Pad (CLP).

More information: Hiding the Availability Status Setting in the CLP

Function

Description

Changing existing templates

You cannot change the templates delivered by SAP. However, you can copy SAP templates and change the copy (see Creating Templates). The following changes can be made:

●      Changing the workset for the template in the Template Worksets or RoomPartTemplateWorksets PCD folder.
More information: Defining Structures for Rooms and Room Parts

●      Changing the initial content for the templates in the corresponding CM folder. The CM folder containing initial content is entered in the configuration of the input parameters for the template extension. If necessary, you can assign another folder containing initial content to a template. More information: Defining Room and Room Part Folders in the CM Room Extension

●      Changing the assignment of room parameters and room part parameters to iView properties;
To be able to use additional information in the iViews for rooms and room parts, you link the iView properties to the room parameters and room part parameters.
More information: Configuring the Use of Information in Rooms

Creating templates 

In template administration, you can create templates. It is advisable to copy (duplicate) an existing template and to modify it.

Function

Description

Room administration

As a content administrator, you can use special functions to manage all available rooms. For example, this includes locking and deleting rooms.

More information: Administrating Rooms

Information if no access to room

If a user calls up a room (through a link), but the room is not accessible, the system can display an information page. Otherwise, the system would display a blank page. Displaying the information page is used to provide information, but can also prevent unauthorized access to an object.

In appropriate cases, for example, if a room is locked or the link is invalid, you can create a page in the Portal Content Directory (PCD) containing pertinent information.
More information: Providing Information in the Event of Problems Accessing Rooms

Function

Description

Activating service types

During the installation of Collaboration, the system does not automatically activate services for synchronous collaboration. You can activate the Real-Time Collaboration (application sharing and instant messaging) services and WebEx as required.

More information: Activating Synchronous Collaboration Service Types, Enabling / Disabling the Application Sharing Server (RTC), and Configuring the Application Sharing Server (RTC)

Deactivating application sharing

If you do not require or no longer require application sharing, you must deactivate the application sharing server.

More information: Enabling and Disabling the Application Sharing Server (RTC).

Function

Description

Configuring discussions

SAP provides a predefined room part for handling discussions in rooms.

You can control the type of entry for posts by assigning the appropriate commands or by changing the corresponding command parameters.

More information: Configuring Discussion Groups.

Making discussion groups available

If you want to integrate discussion groups in portal pages outside of rooms, you can create the iViews required on the basis of iView templates.

More information: Configuring Discussion Groups.

Making forums available

There is a forums application that you can use for community scenarios in the portal. The installation of this application is optional (for more information, see the installation guide). The application provides comprehensive functions for the administration and moderation of forums.

More information: Making Forums Available

Configuring the Universal Worklist

In the portal and in rooms, tasks are handled in the Universal Worklist (UWL). You can change the layout and behavior of the UWL.

More information: Universal Worklist Configuration (this documentation is part of the portal documentation and is only available in English)

Function

Description

Configuring the groupware

You can use configuration interfaces to change settings in the groupware integration. See the Groupware section of the Collaboration administration guide.