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You analyze your Solution Manager system or solution with the Self-Diagnosis function, to identify and solve problems.

The self-diagnosis analysis runs daily in the background by default. You can perform a new analysis at any time. For example, to check whether the problems shown by alerts have been resolved.

You can display the self-diagnosis results in various levels of detail:

  • Solution-specific: You analyze a particular solution.

    For example, to check if the master data of a solution is consistent.

  • Solution-independent or cross–solution: You analyze the entire system or several solutions.

    For example, if there are problems that affect all solutions.

    More information: SAP Note 1073382.

Prerequisites

  • You have created at least one solution.

  • To view the results of Solution Manager Diagnostics in self-diagnosis:

    • You have installed the Solution Manager Diagnostics.

      More information: Installation Guide for SAP Solution Manager on SAP Service Marketplace at   http:service.sap.com/instguides   SAP Components  .

    • You have generated a report in the Solution Manager Diagnostics.

Procedure

  1. Enter the SOLUTION_MANAGER transaction or log on to the System Monitoring work center.

Specifying Scope of Analysis
  1. Choose   Self Diagnosis   Settings  .

  2. On the Alert Types tab, select the alert types.

  3. To select the functions, which are to be monitored, choose the Alert Types by Functionality tab.

  4. Select the functions.

  5. To select the solutions, which can be analyzed, choose the Solution-Specific Alert Types by Solution tab.

  6. Select the solutions.

  7. Save the information and return to the initial screen of Self Diagnosis view.

Recommendation Recommendation

To prevent self-diagnosis displaying alerts for functions or solutions, which you do not use, deselect these alert types or functions in the Alert Types by Functionality or Solution-Specific Alert Types by Solution tab.

End of the recommendation.
Analyzing
  1. To view the result of the analysis, choose Self Diagnosis.

  2. To perform the analysis immediately, after solving the problems, choose Execute.

  3. To view the suggestion for critical and very critical functionality on the Functionality Status tab:

    1. Select the functionality, which is critical or very critical.

    2. Select the alert.

    3. Select the sub-alert.

    4. Choose Display after you selected a specific alert or sub-alert.

  4. To view the status of the alerts, choose the Alert Status tab.

  5. To view the status of the solution, choose the Solution Status tab.

Result

After solving the problem as mentioned in the suggestion, the status of the functionality or alert is uncritical.