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Tasks are operations to be performed by someone, to certain specifications and completion criteria, at specified times.

The applications in the Solution Manager that use tasks are:

  • Issue and Top Issue Management

  • Change Request Management

  • Central System Administration

  • Downtime Management

  • Job Scheduling Management

You use Task Management to handle tasks in these applications, from a single point of access, to save time and avoid unnecessary maintenance across applications. You can only create new tasks in their applications or you can create application-independent ad-hoc tasks in the Task Management. For more information, see SAP Note 1245491.

Views in Task Management

  • By Timing – You can manage tasks by the following attributes:

    • Overdue

    • Active

    • Task created or completed on a specified date or in a specified period

  • By Application – You can manage the tasks that are created in a specified application or ad-hoc.

  • Setup CSA – You can define the Central System Administration (CSA) tasks for any system in the solution