Viewing Sent Mail
Messages
Use
You can browse the list of all mails sent by a particular client application. Mails with the following statuses are kept in this list:
· Sent – mails in progress
● Suspended – hard bounced mails
● Soft Bounced – mails with temporary problems
● Lost in Space – mails for which the response time limit has been exceeded
The Bounced Mail Framework (BMF) updates the mail list only when the client application sends a new mail. This is done to improve system performance.
If a mail has the status Sent and its response time limit is exceeded, the status changes to Lost in Space as soon as a new mail is sent by the client application. Until then, the mail status is shown as Sent.
More information: Mail Statuses
Prerequisites
You have navigated to Administer Bounced Mail Framework → Clients and selected a client application from the list.
Procedure
Viewing Mail Messages
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1. Choose Settings → Sent Mail.
2. Choose Show Sent Mails.
The following parameters are shown in the sent mails list:
¡ Subject
○ Status
○ Receiver
○ Reason (for rejection)
○ Date (sent)
To narrow down the number of mails displayed, you can filter the messages by Receiver and Status.
3. To see the whole message, select it from the list and choose Show Message.
A message view appears, showing the message sender, receiver, subject, body, and attachments (if there are any).
○ To see the header of the message, enable the Show Headers option.
○ To go back to the sent mails list, choose Back to Mail List.
○ To go back to the list of the client applications, choose Back to Clients List.
Moving Mail Messages to Statistics
You can move mails with the following statuses to Statistics:
● Lost in Space
● Suspended
Moving mail messages to Statistics is irreversible. Most of the message data is permanently deleted.
More information: Viewing Statistics
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1. Select one or more mail messages from the list.
2. Choose Move Selected to Statistics.
3. Confirm your decision.