Analysis: Issues and Top Issues 

Use

Analyze Issues and Top Issues.

Features

●      Selection criteria

Selection criteria	Meaning
Transaction type ●      Issue ●      Top Issue	●      Analysis of Issues or Top Issues
Interval	Restriction by time period
Status	Selection of one or more statuses which are assigned to the Issues/Top Issues
Procedure attributes	Attributes which classify the Issue or Top Issue more closely
Context information	Information which refers to the context (project or solution) of the Issue or Top Issue
Linked objects	Objects which are assigned to the Issue or Top Issue

●      Summary of the analyses as HTML file, which you can print, or as PDF or Microsoft Word file which you can export

You have made the settings required to be able to output the file in PDF format, under Configuration → Scenario-Specific Settings → Issue Management, in SAP Solution Manager customizing.

Activities

To call the issue and top issue analysis:

...

       1.      Choose a solution in the transaction SOLUTION_MANAGER.

       2.      Choose Solution Reporting → Issues and Top Issues in Operations.

       3.      Choose  (Execute).

You can also schedule the report as a background job, SM_REP:RDSWP_REP_ISSUE, to send it automatically by mail. You have created a variant for your report. Proceed as follows:

                                                  i.       Choose the symbol  in the initial screen of your report.

                                                ii.       Select your variant.

                                               iii.       Choose Schedule.

You are in the job definition screen.

                                               iv.       Define the processing for the report.

                                                 v.       Schedule the report.

The system runs the report.

       4.      To get a summary of one or more analyses, select rows and choose Summary.

The system generates an HTML report.

 

You call the function in the SAP Engagement and Service Delivery work center, as follows:

...

       1.      Choose the Analyses view.

       2.      Choose Issue and Top Issue Analysis, in the row of the solution.

       3.      Choose the criteria and perform the analysis.

       4.      To get a summary of one or more analyses, select rows and choose Other… →  Summary.

The system generates an HTML report.