Managing System Messages 

Use

As an administrator you can send short system messages to all the mobile devices to provide the users with important information, such as the dates and times the server is due to be maintained. You can write, edit, activate, deactivate, and delete these messages on the server. The users of the devices then receive these messages during the next synchronization run.

Writing System Messages

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       1.      Start transaction MI_SYNEWS.

       2.      Write a new message. The text can consist of a maximum of 200 characters.

       3.      Choose whether you want to activate the message immediately or create a deactivated message. A deactivated message is saved in the system but not sent.

       4.      If you activate the message, enter the time/date as of which the message will be invalid.

Users who do not synchronize until after this message has become invalid, do not receive it.

       5.      Choose whether you want the message to be deleted or deactivated when it becomes invalid.

       6.      Specify whether the message is relevant only for a particular language or whether it is language-independent.

○     If you specify that the message is language-independent the message is sent to all users.

○     If the message is defined as language-dependent it is only sent to those users that have the corresponding language setting. The standard language is predefined.

       7.      Save your entries.

Editing System Messages

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       1.      Start transaction MI_SYNEWS.

       2.      Enter the search criteria for the messages you want to edit and start the search.

The messages that satisfy the search criteria are displayed in the list in the lower part of the screen. You can sort the messages displayed according to different criteria.

       3.      Edit the required message and change the message parameters (activated, deactivated, expiry date, language).

       4.      Save your entries.

Activating or Deactivating System Messages

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       1.      Start transaction MI_SYNEWS.

       2.      Enter the search criteria for the messages you want to activate or deactivate and start the search.

The messages that satisfy the search criteria are displayed in the list in the lower part of the screen. You can sort the messages displayed according to different criteria.

       3.      Select the required messages and activate or deactivate them. You can also deactivate all the messages in the list at once.

Deactivated messages are saved on the SAP MI server but are not transferred to the mobile devices.

If you deactivate messages that were already transferred to the mobile devices, the corresponding clients automatically receive an instruction to delete the message on the mobile device.

Deleting System Messages

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       1.      Start transaction MI_SYNEWS.

       2.      Enter the search criteria for the messages you want to delete and start the search.

The messages that satisfy the search criteria are displayed in the list in the lower part of the screen. You can sort the messages displayed according to different criteria.

       3.      Select the messages to be deleted and delete them. You can also delete all the messages in the list at once.

If you delete messages on the server that were already transferred to the mobile devices, the corresponding users automatically receive an instruction to delete the message on the mobile device.

Result

When the mobile devices are next synchronized, all the active messages are transferred that have the same language setting as the individual users. Language-independent active messages are sent to all mobile devices. The message appears on the mobile device on the SAP MI home page under the menu item System Messages and, depending on the configuration of the device, in a popup window.

Popup windows are not normally displayed with JSP clients that are not synchronized from the SAP MI home page. To be able to immediately display the messages in a popup format, you must configure the mobile device appropriately (parameter MobileEngine.SystemNews.ShowAWT, see Parameters for System Messages).