Troubleshooting
For critical settings in the Collaboration area, SAP provides specific functions that check the plausibility of the settings and report any errors. This includes functions for troubleshooting in the following areas:
Area |
Troubleshooting |
E-Mail Connectivity |
If the system identifies problems with the configuration of the e-mail
connectivity, it outputs the corresponding error codes. For the meaning of
these error codes and a description of the solutions, see
|
Microsoft Exchange Connectivity |
In the case of problems with the Microsoft Exchange Connectivity, the system
outputs error codes. For the meaning of these error codes and a description of
the solutions, see
|
Lotus Domino Connectivity |
In the case of problems with Lotus Domino Connectivity, the system outputs
error codes. For the meaning of these error codes and a description of the
solutions, see
|
MSX-A Setup |
Since the setup and configuration of the MSX-A component requires special
care, SAP delivers a special test application for the
connectivity. You can use the predefined steps in this test application to check that the
setup is correct. See
|
Synchronous Collaboration Framework (SCF) |
In the event of changes to the
|
Room and room part templates |
When creating templates, the system automatically checks them for completeness
and the plausibility of the settings. You can start the check functions
manually for individual templates. See
|
Troubleshooting for
E-Mail Connectivity
Note also the SAP Notes on known issues in the area of Collaboration.