Interaction Record 
InfoSource: 0CRM_INTER_REC_H
This InfoSource contains information gathered from the DataSource Interaction Record Statistical Data. The information is derived when an activity contains interaction information.
Data Modeling
Object Type | Name | Technical Name |
|---|---|---|
InfoObject | Activity: Actual Total Duration | 0CRMA_ACTTO |
InfoObject | Activity: Actual Duration Face-to-Face | 0CRMA_FA2FA |
InfoObject | Indicator Interaction Record | 0CRMA_IS_IC |
InfoObject | Activity: Planned Total Duration | 0CRMA_PLTOT |
InfoObject | Start Date | 0CRMA_STDAT |
InfoObject | Start Time | 0CRMA_STTIM |
InfoObject | Interaction: Processing Time | 0CRMCIC_TMD |
InfoObject | Number of Created Business Partners | 0CRMOA_BUPA |
InfoObject | Number of Changed Business Partners | 0CRMOC_BUPA |
InfoObject | Number of Opened Business Partners | 0CRMOO_BUPA |
InfoObject | Number of Created Telesales Transactions | 0CRMPA_TSA |
InfoObject | Number of Created Teleservice Transactions | 0CRMPA_TSRV |
InfoObject | Number of Created Service Transactions | 0CRMPA_TSVO |
InfoObject | Number of Changed Telesales Transactions | 0CRMPC_TSA |
InfoObject | Number of Changed Teleservice Transactions | 0CRMPC_TSRV |
InfoObject | Number of Changed Service Transactions | 0CRMPC_TSVO |
InfoObject | Number of Opened Telesales Transactions | 0CRMPO_TSA |
InfoObject | No of Opened Teleservice Transactions | 0CRMPO_TSRV |
InfoObject | No of opened SAP Service IC Transactions (TSVO) | 0CRMPO_TSVO |
InfoObject | Interaction: Total Duration of Contact | 0CRMTOTCALT |
InfoObject | GUID for an Activity | 0CRM_ACGUID |