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Key figure Score for Timeliness of Service Provision  Locate the document in its SAP Library structure

Technical name: 0SRV_TIME

Use

You can enter a score for the subcriterion Timeliness of Service Provision when recording the services that have actually been performed.This score is awarded at the time of service entry and updated at the time of service acceptance.

Technical Data

Available from Release

4.0B

Aggregation

No aggregation

Exception aggregation

Average of all values that are not zero