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Resetting the Administrator PasswordLocate this document in the navigation structure

You can manually reset the current platform administration password.


Note Contact your IT department or administrator before changing or resetting the password. Only people with the correct permissions can perform this procedure.


  1. Open the admin.xml file, located in <SMP_HOME>\Server\configuration\\CSI, and modify this line:
    <options encrypted="false" name="password" value="{TXT}s3pAdmin" />

    In this example, password encryption is set to false and the new password is set to s3pAdmin. You can replace this password with any password you choose.

    Note Do not remove the {TXT} prefix; {TXT:} is also an acceptable prefix.
  2. Save the file.
  3. Restart Management Cockpit, and log in using s3pAdmin as the password.
    Management Cockpit opens the management view on the local server.
  4. In Management Cockpit, select Start of the navigation path Settings Next navigation step Security Profiles End of the navigation path, then:
    1. Click admin.
    2. Select System Login (Admin Only).
    3. Enter the new password.
    4. Click Save.
    5. When you see the Authentication Provider Changes message, click OK, and click Save.
  5. Log out of Management Cockpit, then log in again using the new password.
    Note The existing Management Cockpit session stays valid after the admin password is changed. For the password change to take effect, administrators must either manually log out and log back in, or create a new session in a different browser.
  6. Go to <SMP_HOME>\Server\configuration\\CSI, and verify that the admin.xml encryption is configured correctly, and that the password is no longer recorded in clear text.
    <authenticationProvider controlFlag="optional" name="">
    <options name="username" value="smpAdmin"/>
    <options name="roles" value="Administrator,Notification User"/>
    <options encrypted="true" name="password" value="1-AAAAEgQQWd8NguXX5nswpWF1vUFPtcJhjmoiSYUzEAAiY3vWkZ+Y/33cWAoUD+EV/D80Yo4vie/XIyZVoBZbTT9ijxHDe7wbIBsagzS0DdAvS5lTRvRRNVp83+pTjQ3mmMNt5FmxrGvUV5fVQ2JI1YaTPbd+Tw=="/>


The password change takes effect when you create a new Management Cockpit session.