You can upload subscriber sets from both comma-separated value (CSV) files and
compressed CSV files. CSV files contain comma-separated attribute names on the first row, and
comma-separated values in remaining rows. Each set has a unique ID and a name.
Uploading compressed files is the preferred method, especially for files containing a
large number of subscribers. Compression can significantly reduce the upload streaming
time. Compressed CSV files have a .zip extension.
All uploaded files are checked to verify that they conform to specific
formats; otherwise, they are not processed; no virus-scanning capability exists.
Tip Scan for viruses before uploading files.
- In the Web UI Navigation bar, select
- Select Upload Subscriber.
- Enter the set name.
- Click Browse, select the file, and click
- Click Upload.
- Wait until streaming is complete and a success message appears beneath the Upload
button, then click Subscribers.
Uploading a file is a two-step process: streaming the file to the server, then
processing and uploading the file contents to the database. Depending on the file size and
system utilizations, the latter may take several minutes. However, once the file is stored
on the server, the subscriber set is created, enabling users to track the uploading process
from the Subscribers screen. The process states change in this order: Not Started, Load In
Progress, and Load Success. During the Load In Progress state, you can see the number of