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Dual approval is configured during the initial system setup; however, agents can change or add a new configuration anytime. Dual approval is a system-level configuration, so changes can affect many dual-approval processes, such as customer registration, wallet entries, and transactions. Use the Find Pending Approval option to see any pending tasks associated with the dual-approval configuration.

Configuring dual approval might include creating new privileges, assigning privileges to certain roles, and using these privileges to configure dual approval. For each service that supports dual approval, the system defines the MAKER privilege to start or initiate the service, and the CHECKER privilege to complete or approve the service. Additionally, there is an option that allows users to directly execute services, bypassing the dual-approval process; this requires the EXECUTE privilege.