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Checking Client Application LogsLocate this document in the navigation structure

Review data about client application operations for all devices that are subscribed to a package in order to track errors and identify performance issues.


  1. In the left navigation pane, click Start of the navigation path Domains Next navigation step <<domainName>> Next navigation step Packages End of the navigation path and select the package you want to manage.
  2. In the right administration pane, select the Client Log tab.
  3. Review this information to monitor client application activity:
    • User – the name of the user that activates the device. The user under the client logs should be in the format "username@securityConfiguration".
    • Application Connection ID – the unique identifier for a user application connection.
    • MBO – the mobile business object that the client is synchronizing with.
    • Operation – the operation that the client is performing.
    • Code – the result of server-side operations; either 200 (successful) or other values (failed).
    • Level – the log level for the application; either FATAL, ERROR, WARN, INFO, DEBUG, or TRACE.
    • Timestamp – the date and time at which the operation took place.
    • Message – the log message associated with the operation.
  4. Select a row from the table and click Details to see a detailed view of data for the selected client log event.
  5. Click Close to return to the Client Log summary view.