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Retrieving Synchronization LogsLocate this document in the navigation structure

Retrieve logging data related to different aspects of data synchronization, including data, subscriptions, operations, result checker, cache refresh and the data service and SAP Mobile Server interface.


With data in these logs and the correlation tool, follow the data path between the enterprise information system (EIS), SAP Mobile Server, cache database, and user application connection.


  1. Display the General tab for Domain Logs.
    In the navigation pane, click Start of the navigation path Domains Next navigation step <<domainName>> Next navigation step Log End of the navigation path, then select General from the administration pane.
  2. Select the Synchronization tab.
  3. Select a synchronization subsystem:
    • Data Sync – view data synchronization details.
    • Operation Replay – view MBO operational replay details.
    • Subscription – view subscription details.
    • Result Checker – view result checker details.
    • Cache Refresh – view cache database interaction details.
    • DS Interface – view requests entering data services that result in interaction with cache database and EIS.
  4. To filter the display, select Show filter and either:
    • Use an existing filter by checking the box adjacent to the filter name.
    • Create a new filter by clicking + and choosing a starting date and time, and ending date and time.
    To customize the display, select the view type (grid or text). To export the filtered results, click Export and select an appropriate output destination.
  5. (Optional) Select the columns to display from the drop down list, such as Application ID, Application Connection Id, and User.
  6. Click Retrieve to retrieve the logs.
  7. (Optional) Select a specific row to view additional columns in the detail area.