As an end user or processor, you can assign substitutes as follows:
Assign a colleague as your substitute, for example, when you are on vacation or on a business trip.
Assign yourself as a substitute for one or more colleagues, for example, when they are on sick leave.
On the Home
screen, in the My Messages
screen area, the substitute can see all the messages (incidents, service requests, requests for change, and change documents) for the colleagues that they substitute. For example, messages assigned to, or reported by, the colleagues are displayed.
You are authorized to assign substitutes.
You and your substitutes belong to the same organizational unit.
For Change Request Management, the following additional prerequisites apply:
You have activated the enhanced approval procedure functions in Customizing under
.You are authorized to approve and reject approval steps.
You have taken SAP Note 1256661 into account.
Manage substitutes from the My Messages
screen area.
In requests for change, you can assign substitutes by choosing
.Display and edit messages for the substitutes.
The substitution relationships are also displayed in the Employee
screen, Relationships
assignment block. The Replaces
relationship shows the business partners that the substitute replaces. Is Replaced By
shows the business partners of the substitutes.
In Change Request Management, you can approve requests for change in which you substitute business partners who have been assigned to approval steps.
Assign a business partner.
Specify the substitution period.
Deassign a substitute.