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Component documentationIncident Management Work Center

 

In this work center, you can display legacy transaction types that were created in the Incident Management work center, as well as current transaction types that are created in the IT Service Management WebClient UI.

Recommendation Recommendation

Use the IT Service Management WebClient UI.

End of the recommendation.

Features

  • Display legacy messages

  • Create messages

  • Display reports for legacy transaction types

More Information

For more information about the Incident Management work center, see the SAP Solution Manager documentation for earlier releases under Start of the navigation path http://help.sap.com/solutionmanagerInformation published on SAP site End of the navigation path.

IT Service Management in the WebClient UI