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Function documentationIT News

 

Using IT News, information can be distributed to all users of specified business roles.

You can customize which links are displayed automatically in IT News.

In addition to the links that are displayed automatically, every user can add personal links to their IT News that are only displayed to them.

Prerequisites

To display links in IT News automatically, in Customizing, do the following:

  • Creating a link: In the SAP Solution Manager Implementation Guide for Customer Relationship Management, choose Start of the navigation path UI Framework Next navigation step UI Framework Definition Next navigation step Define Web Links End of the navigation path.

  • Assigning the link profile to a business role: In the SAP Solution Manager Implementation Guide for Customer Relationship Management, choose Start of the navigation path UI Framework Next navigation step Business Roles Next navigation step Define Business Role End of the navigation path.

Features

Create a screen area that is permanently displayed where you can create links to important information. Use it, for example, for news from the IT department.

Example

Assume that in IT News, you want to publish a link to Start of the navigation path http://www.sap.comInformation published on SAP site End of the navigation path.

To create a link:

  1. In Customizing for Customer Relationship Management, choose Start of the navigation path UI Framework Next navigation step UI Framework Definition Next navigation step Define Web Links End of the navigation path.

  2. Choose Define Web Links and choose New Entries.

  3. Enter an ID (for example, 1) and select Web link type External Link.

  4. Enter a title (for example, SAP home page) and in the text area, enter the URL http://www.sap.com.

  5. Save your entries.

  6. Select Define Groups for External Links.

  7. Enter an ID (for example, 1) and a description (for example, IT News Links).

  8. Save your entries.

  9. Select the group you just created (that is, IT News Links) and choose Assign External Links to Groups.

  10. Add a new entry and choose the Web link defined in step 3 (that is, 1).

  11. Save your entries.

To assign the link profile to a business role:

  1. In Customizing for Customer Relationship Management, choose Start of the navigation path UI Framework Next navigation step Business Roles Next navigation step Define Business Role and create a new entry End of the navigation path.

  2. Select the relevant business role (for example, SOLMANREQU) and choose Assign Function Profiles.

  3. Add the EXT_WEB_LINKS function profile ID and select the external link group you created (that is, 1).

  4. Save your entries.

The link is pushed to the IT News of all users of the business role.