Specifying Technical Requirements
As the person responsible for a business process, you create a concept to monitor it:
Determine which business processes and interfaces are particularly critical, and need to be monitored.
For specified business process steps, specify as technical requirements which key figures are important, and the threshold values which they must reach or not exceed.
Example
To optimally support sales discussions with customers, you want to ensure that it does not take longer than 1 second to switch to the screen of a transaction.
SAP Solution Manager supports your conceptual work by assigning the technical requirements to structure objects in a solution, and saving them in the system. In the next step, you implement your verbally formulated requirements technically. Determine key figures which address your requirements, and implement monitoring objects to collect the key figures, and generate alerts, if required.