Application Operations - SAP Documentation

Application Operations

This document provides information about new, changed, and deleted functions in SAP Solution Manager 7.2 SPS 3.

System and Application Monitoring
Function	Type of Change	Description	More Information
Monitor User Experience SAP Fiori App	New	You can use this app to monitor availability and response times of systems in your IT landscape anywhere and anytime.	SAP Library for SAP Solution Manager at http://help.sap.com/solman_fiori Application Help Monitor User Experience
SAP EarlyWatch Alert Reports SAP Fiori App	New	You can use this app to get an overview on the status of all critical systems in your system landscape. You can easily monitor the alerts and find out how to improve the system stability, performance or security.	SAP Library for SAP Solution Manager at http://help.sap.com/solman_fiori Application Help SAP EarlyWatch Alert Reports
Monitor Message Flows SAP Fiori App	New	You can use this app to monitor the status of business-critical message-based transactions in an SAP Process Integration (PI) landscape, centrally.	SAP Library for SAP Solution Manager at http://help.sap.com/solman_fiori Application Help Monitor Message Flows
Workflow Monitoring	Changed	Workflow monitoring (WF Mon) has been renamed to Business Process Management Monitoring (BPM Mon).	Business Process Management Monitoring
Process Integration Monitoring	Changed	The monitoring function is now an integrated part of process integration monitoring. You can manually display the business process management monitoring views that were used in workflow monitoring.	Business Process Management Monitoring
Process Integration Monitoring	New	The application is enhanced by the following new features: Scope selection Personalization Hierarchy view for the selected domain	Process Integration Monitoring
User experience monitoring	Changed	The Robot History view is available for custom tabs.
Interface and connection monitoring	New	The support for exception monitoring of solutions integrated in hybrid scenarios has been improved by introducing External Services as a new entity for monitoring the data exchange between on-premise solutions and cloud services. Cloud services are now modeled as External Services. SAP Solution Manager now also supports the exception monitoring of the following solutions in hybrid scenarios: On-premise solutions: SAP ERP HCM Employee, Compensation, Recruiting, OnBoarding and Variable Pay scenarios SAP CONCUR integration add-on SAP Ariba Network integration add-on Cloud services: SAP Business ByDesign integration scenarios SAP HANA Cloud Integration for data services SAP HANA Cloud Platform SAP Manufacturing Intelligence and Integration: In this solution, not only exceptions but also availability and performance can be monitored.
Interface and connection monitoring	New	Interface and connection monitoring is now a standalone application that can be started directly from the SAP Solution Manager launchpad. The user interface has a new design and is enhanced by new and changed features, such as the following: You can select several scenarios (landscapes) that you want to monitor and you can see the overall status and most recent alerts for the selected scenarios in an Overview tap page. The Topology view displays a graphical presentation of the selected scenario. Web services monitoring has been integrated into the interface and connection monitoring application.	Displaying an Interface and Connection Monitoring Scenario
Interface and connection monitoring	New	Interface and connection monitoring has been enhanced by new features for filtering and personalization. You can now do the following: Set filter for channel attributes and channel types Set filters for individual detail views Save personalized view settings	Displaying an Interface and Connection Monitoring Scenario
Web services monitoring	Changed	Web services monitoring is now integrated as a tap page in the new Interface and Connection Monitoring application.	Displaying an Interface and Connection Monitoring Scenario
Message Flow Monitoring	Changed	This application is now based on SAPUI5 technology. The user interface is simplified.	Message Flow Monitoring
Job Monitoring	Changed	This application is now based on SAPUI5 technology. The user interface is simplified.	Job Monitoring
Data Readiness Monitoring	New	This new application enables you to determine whether the data from different objects in a technical scenario is up to date at a specific point in time.	Data Readiness Monitoring
System and Application Monitoring	New	The application is enhanced by new features. The features are as follows: Scope Selection Personalization	System and Application Monitoring
System and Application Monitoring	New	You can view the details of metrics that contribute to the status of the summarization event in a tabular format.	Monitoring a System Monitoring a Database Monitoring a Host

*Technical Administration and Guided Procedures* -> *Technical Administration Work Center*-> *Guided Procedure Authoring*
Function	Type of Change	Description
Guided Procedure Authoring Document Editor	Changed	This new extension allows you to copy and paste images from your clipboard and store them to your guided procedure as step or activity documentation. Afterwards, your image will be included in the final HTML report.
Simplification of the guided procedure wizard	Changed	Based on end user experience, the creation process of a new guided procedure has been simplified. You can copy existing guided procedures or copy by reference.
Housekeeping and periodic deletion	Changed	You can archive guided procedure instance logs by using standard SAP NetWeaver archiving functions. This function is available in the guided procedure log book. Moreover, you can delete guided procedure instances and logs immediately or periodically. This helps reduce the volume of those guided procedures for IT administrative tasks that are executed automatically in the back end.
Mass transport of guided procedures	Changed	Thanks to the mass transport of guided procedures, you can transport several active guided procedures to your production system.

*Technical Administration* -> *Service Availability Management*
Function	Type of Change	Description	More Information
UI of service availability management	New	New design of the overall function. Service availability management is now a standalone application that you can start directly from the SAP Solution Manager launchpad.	Service Availability Management
Creating service availability definitions	Changed	You can define service availability patterns for technical systems including contractual maintenance patterns.	Service Availability Definition
Entering service outages	Changed	You can create, edit and confirm outages with a new look and feel.	Outage Maintenance

*Technical Administration* -> *Technical Administration Work Center*->*Event Planning: IT Calendar*
Function	Type of Change	Description	More Information
Event Planning: IT Calendar	Changed	IT Calendar has been renamed to Event Planning: IT Calendar.	Event Planning: IT Calendar
Event Planning: IT Calendar	New	The application has been enhanced by the following new features: Scope selection Context switch event	Event Planning: IT Calendar

*Technical Administration* -> *Technical Administration Work Center*->*Workmode Reporting*
Function	Type of Change	Description	More Information
Workmode Reporting	New	You use this application to view the details of the planned and unplanned downtime of a number of technical systems.	Workmode Reporting

*Technical Administration* -> *Technical Administration Work Center*->*Templates and Schedules*
Function	Type of Change	Description	More Information
Templates and Schedules	New	In this repository, you can maintain notification elements such as templates and schedules and reuse them for multiple configurations depending on your requirements.	Templates and Schedules

*Technical Administration* -> *Technical Administration Work Center*->*Auto-Notification Settings*
Function	Type of Change	Description	More Information
Auto-Notification Settings	New	This application is used to create automatic e-mail or SMS notifications that can be sent to the selected recipient lists defined in the templates and schedules that are assigned as part of the auto-notification settings.	Auto-Notification Settings

*Root Cause Analysis and Exception Management*
Function	Type of Change	Description	More Information
Permissions of configuration users	Changed	By default, newly created configuration users, such as SOLMAN_ADMIN, no longer have the permission to run the root cause analysis. But you can assign the authorizations in the User Administration application: With the Maintain List of Users function , assign the use case ID SAPSUPPORT to the configuration users.	Application-Specific Security Guide at http://service.sap.com/instguides SAP Components SAP Solution Manager 7.2 Operation
Exception management	Changed	The configuration of single-step exceptions has been moved to SAP Solution Manager Configuration (Exception Management scenario).	See help texts in SAP Solution Manager Configuration
Exception management	New	The support for exception monitoring of solutions integrated in hybrid scenarios has been improved by introducing Cloud Services as a new entity for monitoring the data exchange between on-premise solutions and cloud services. SAP Solution Manager now also supports the exception monitoring of the following solutions in hybrid scenarios: On-premise solutions: SAP ERP HCM Employee, Compensation, Recruiting, OnBoarding and Variable Pay scenarios SAP CONCUR integration Add-on SAP CONCUR integration Add-on SAP Ariba Network integration Add-on Cloud services: SAP Business ByDesign integration scenarios SAP SuccessFactors errors SAP HANA Cloud Integration SAP Cloud for Customers SAP Integrated Business Planning