In the navigation area in the WebClient UI, choose  Create Service Request .

If several service request transaction types are available, the Select Transaction Type dialog box opens.

Choose the transaction type.

Whether you have to choose a transaction type depends on how your system is configured. Ask the person responsible for your system about the custom transaction types available.

A screen opens that leads you through creating the service request.

Some frequently used service requests may be available by default. To create such a service, choose the corresponding pushbutton.

Categorize the service request.

Depending on the service request, you may enter more information.

Make sure that your entries are correct, and choose Confirm and Send.