In the navigation area in the WebClient UI, choose
.If several service request transaction types are available, the Select Transaction Type
dialog box opens.
Choose the transaction type.
Whether you have to choose a transaction type depends on how your system is configured. Ask the person responsible for your system about the custom transaction types available.
A screen opens that leads you through creating the service request.
Some frequently used service requests may be available by default. To create such a service, choose the corresponding pushbutton.
Categorize the service request.
Depending on the service request, you may enter more information.
Make sure that your entries are correct, and choose Confirm and Send
.