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Procedure documentationMonitoring the TBOM Work Item Status as a Quality Expert

 

As quality expert, monitor the status of TBOM work items you have created. Confirm completed work items, or check work items returned by the business process expert.

Prerequisites

You have assigned TBOM work items to business process experts. For more information, see Delegating TBOM Recording to Business Experts.

Procedure

Checking the status of TBOM work items
  1. Open your TBOM worklist. You have the following options:

    • In the My Tasks - TBOM Worklist view, open the work item

    • Choose the link in the notification that you received by e-mail if a work item

      • has been executed

      • has been returned by the business expert

  2. Choose Edit.

    You go to the Change Work Item dialog box.

  3. Do one of the following, depending on the status:

    • Status Completed:

      1. Choose the Administrative Data tab page.

      2. In the Created at or Updated at/by fields, verify that the TBOM has been created or updated.

      3. On the General Data tab page, change the status to Confirmed.

      4. Choose Save.

        Confirmed work items are removed from your list.

    • Status Query back to QA Expert:

      1. On the General Data tab page, display the business expert's comment, and add a new comment to answer the question.

      2. In the Comments field, provide further explanations.

      3. Change the status, according to the recording task, for example TBOM Re-Recording.

      4. Choose Save.

        The business expert is notified about the work item.

Additional options

To transfer the responsibility for the recording work item to another quality expert, under Partner, enter the user type and name of the new quality expert.

The work item will be displayed in the TBOM worklist of the new quality expert, and not in your worklist. In the standard configuration, the system notifies the new quality expert about the new work item by e-mail.