Job Management Work Center

This work center is the central point of access to Job Management applications.

Prerequisites

You are authorized for this work center.
A business partner is assigned to your system user.

Features

The Job Management work center is organized into the following views:

Overview

This view provides overview information with direct links to the personal object worklist (POWL) queries defined for the work center views.

Depending on your Job Management configuration, a tag cloud may be displayed at the top of the Overview page. Click on a tag to view a list of job requests and job documentation that use the tag. Navigate directly to the tagged items by clicking them in the list.

You can set the refresh rate for the overview by using the Page Update Settings link in the bottom right corner of the page.

Job Requests

In this view, you can display, edit, and create job requests. The standard queries allow you to easily view and edit the job requests that you created or that are assigned to you for processing. You can use Quick Criteria Maintenance to restrict the query results list by various criteria, including the technical system description, role, priority, lifecycle status, and business partner.

From the list of job requests, you can open the linked CRM document (incident or request for change) in the IT Service Management WebClient UI for further processing.

For more information, see Job Requests.

Job Documentation

In this view, you can display, edit, and create job documentation. You can use Quick Criteria Maintenance to restrict the query results list by various criteria, including the technical system description, role, priority, lifecycle status, and business partner.

When you select job documentation in the list, the system displays job details below, including job steps, basic business information, and scheduling information. You can open the job documentation to view or edit complete details.

For more information, see Job Documentation.

Monitoring

The Monitoring view has the following subviews:

Unified Alert Inbox
Displays job alerts generated by active monitoring objects.
Job Monitoring
In this view, you can track the status of all metrics of technical job monitoring objects, independently of the alert creation. For this purpose, for each active technical monitoring object, it provides a list with the metric data for previous data collector runs.

For more information on job monitoring activities and configuration, see Job Monitoring.

External Scheduler Management

In this view, you can manage jobs scheduled with a connected, SMSE-certified external job scheduler. The External Scheduler Management view has the following subviews:

Job Monitor
Display a list of jobs scheduled with an external scheduler. You can define queries and apply externally defined filters to select data.

Access functions for analyzing, monitoring, and scheduling selected jobs.

Create new job definitions and new job and job chain documentation and request new jobs or job changes.

Import jobs, with their scheduling parameters, into job documentation.
Own Jobs
Queries are limited to jobs owned by you.
Operator Messages
Display operator messages from your external scheduler.

For more information, see External Scheduler Management.

SAP Scheduler Management

In this view, you can manage jobs scheduled with the SAP Scheduler via the BC-XBP interface.

The SAP Scheduler Management view has the following subviews:

Job Monitor
Display jobs scheduled with the SAP Scheduler.

Access functions for analyzing and scheduling selected jobs.

Create new job definitions and new job and job chain documentation and request new jobs or job changes.
Own Jobs
Queries are limited to jobs owned by you.

For more information, see SAP Scheduler Management.

Recommended Jobs

In this view, you can manage job documentation system-specifically, for example, for the following:

ABAP jobs
SMSE jobs
Standard jobs

You can go to job scheduling with an external scheduler (SMSE interface) or the SAP scheduler (BC-XBP interface).

For more information, see Scheduling Recommended Jobs.

Task Inbox

This view shows a list of job documentation tasks. You can query tasks by start date, due date, assigned processor, and task creator. If authorized, you can create new tasks and display, edit, and delete existing tasks.

For more information, see Tasks Tab Page.

Reports

This view contains the following reports:

ABAP Reports
- Job Documentation
  Searches job documentation so you can monitor it and avoid duplication.
- Job Requests (CRM Web UI)
  Searches job requests (linked to incidents or requests for change) created in CRM 7.0.
- Job Requests and Job Change Documents (CRM 5)
  Searches job requests created in CRM 5.0.
For more information, see ABAP Reports.
BW Reports
- Job alerts with trend analyses
  The report provides a Business Process Monitoring alert trend analysis that is restricted to job alerts. For more information, see Reports: Business Processes Operations
- Monitoring BW process chains
  This report gives you an overview of the job scheduling in the managed systems, for example, by user, job status, and runtime. You can display the analysis results by day, week or month. For more information, see Monitoring Process Chains.
Note
To get the results of these analyses, certain SAP Solution Manager Customizing settings are required. For more information, see Job Scheduling Management Health Check Reports. For more information about how to perform business process analyses, see Creating an Analysis Variant As a Configuration User.

End of the note.

Administration

Administrators can perform various configuration and management tasks directly in the work center:

Generate business partners for users
Manage connections to external schedulers
Define and check RFC BACK destinations from managed systems to SAP Solution Manager
Maintain criteria profiles for job control, and activate or deactivate job control for users
Configure Job Scheduling Management Health Check Reports and Business Process Monitoring reports
Configure the automatic delivery of specified query results to email recipients.
Use a guided procedure to customize the UI configuration for work center roles.

Common Tasks

Under Common Tasks, you find quick links to the following frequently used job management tasks:

Create a basic or detailed job request
Create job or job chain documentation
Access the template directory
Analyze jobs with the batch job analysis tool
Analyze jobs in a Gantt chart
Schedule jobs directly
Import jobs into job documentation
Select jobs in your managed systems to check details centrally from SAP Solution Manager
Link jobs in your managed systems with job documentation
Open the Central Job Overview.

More Information

For more information about general SAP Solution Manager work center functions, see Using the Work Center.