Interface and Connection Monitoring

Exception Management

Enhanced

New monitoring templates and metrics allow you to integrate the following cloud services into an SAP-based hybrid monitoring scenario:

SAP SuccessFactors has provided a central API to expose exceptions to SAP Solution Manager in a more generic way, and to enable direct collection of exceptions via HTTP.

Exception data can be collected for the following types of SAP SuccessFactors processes:

The configuration templates for SuccessFactors - Employee Central and SuccessFactors - Learning have been deprecated.

Integrating Cloud Services for Exception Monitoring

Interface and Connection Monitoring

Enhanced

Display not only specific ICMon scenarios but an overview of the status of all ICMon scenarios. From the overview, go to the alert inbox or drill down to interface channels in a specific scenario in the monitoring UI, if an error is indicated.

Displaying Interface and Connection Monitoring Scenarios

Job Monitoring

Enhanced

A flexible new monitoring configuration for SMSE jobs allows you to add externally managed jobs and job chains (by header) as monitoring objects.

Data is pulled from the external scheduler by means of a remote database connection.

For active monitoring objects, you can view job details per job instance, including the job chain hierarchy (if applicable), in the job monitor.

Job Monitoring

Service Availability Management

Enhanced

Identify expiring agreed service times (ASTs) and extend them if required.

Creating Follow-Up ASTs