This part of SAP Help Portal gives you an overview of the changes and new features in SAP Solution Manager 7.1 SPS 14 since SAP Solution Manager 7.1 SPS 13.
This information is provided as release notes, which are structured by Application Lifecycle Management (ALM) processes. The following table gives you an overview of new, enhanced, and deleted functions in this process.
IT Service Management
Function | Type of change | Description | More information |
---|---|---|---|
Data Protection and Security | New | For software partners that exchange incidents with SAP: If data protection restrictions apply, such as partners may only process customer messages if they are physically located in certain countries, then, SAP can populate the | |
Application Help | Changed | Application Help updated regarding:
| Configuration and Administration of IT Service Management Forwarding Incidents to SAP Outside Business Hours (IT Service Providers) |