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Object documentationEnd User Experience Reporting App

 

There are dashboard apps to show the performance and availability of your objects monitored in End User Experience Monitoring (EEMon). They show you in one view the technical scenarios, robots, locations or scripts whose performance or availability do not fulfill your requirements. The app contains threshold values for both values, according to which values take the status Green, Yellow or Red.

 

The app displays availability and performance values of technical scenarios, robots, locations or scripts, depending on the configuration settings. For example, the End User Experience Reporting dashboard (see End User Experience Reporting Dashboard) contains an app per technical scenario, by default. The app shows the following information:

  • The performance and availability for the current month, the previous 3 months, and the mean value for the 12 months before the previous 3 months. The value shows the following:

    • The average availability, for example of the scenario or EEMon robot, as a percentage of the EEMon script executions

    • The average proportion of the steps, for example of the scenario or robot, for which the response time status is green

  • In addition to the percentage values, threshold values are also displayed for the availability and the performance. These are used to rate the measured values status Red, Yellow, or Green. You can adjust these threshold values to your needs in the dashboard app (see Configuring the End User Experience Reporting App).

  • For the current month, an arrow also displays the current performance and availability trend. This shows you at a glance where you may need to take action.

    The trend is based on a straight line drawn through the values for the last 30 days; its gradient determines the direction of the arrow shown. The distance of the threshold value From Green to Yellow from the value “100%” determines the sensitivity of the arrow, that is, the greater the requirement for the status Green, the sooner you are informed about the change in the value by a slanting or vertical arrow.

    For example, if the straight line shows the measured values falling from 100% to the Green to Yellow threshold value, different arrows are displayed depending on how fast this threshold value is reached (similar rules apply if the straight line is climbing):

    Arrow

    Meaning

    Unchanged (Unchanged)

    The status Yellow is only achieved after a period of more than a month.

    Falling (Falling)

    The status Yellow is achieved after a period of more than a week but less than a month.

    Falling Quickly (Falling Quickly)

    The status Yellow is achieved within a week.

  • As well as the app, there is a report for further analysis. To call the report, right-click an app, and choose Extended Analysis from the context menu. This report displayed detailed data about availability and performance of the displayed technical scenarios. All of the filters (for example, for the technical scenarios) are transferred from the dashboard app from which you called the analysis.

    Note that, in the report (unlike the Interactive Reports for Scenarios), data is only displayed for the technical scenarios that you selected as SLA-relevant during the SAP Solution Manager setup.

    In the report, you can specify the values are to be displayed in which drilldowns in the tables below the trend graphic and filter values, in the navigation area and the context menu. This uses the standard web template functions.

    Note Note

    You can also export the contents of the displayed table, to Microsoft Excel. In the Extended Menu, right-click an entry in the table, and choose Start of the navigation path Export as... Next navigation step MS Excel 2000 File End of the navigation path.

    End of the note.

Integration

The app is displayed in the following dashboards: