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Function documentationSending E-Mails

 

You have various options of sending e-mails from change transactions.

Prerequisites

  • The user master records of the sender and recipient contain e-mail addresses.

  • The functions are set up in the SAP Solution Manager configuration.

Features

Creating Outbound E-Mails as Follow-On Transactions

Via Start of the navigation path More Next navigation step Send E-Mail End of the navigation path, you can create an e-mail and send it to a recipient. The e-mail is created as a follow-on transaction to the change transaction. For more information, see Follow-Up Transactions.

Sending E-Mail Notifications

The system automatically sends an e-mail depending on the status of the change transaction, for example, when a new request for change is created, the change manager is notified about it.

For more information, see E-Mail Notifications.