Performing a Self-Diagnosis

You use this procedure to determine and solve runtime or configuration errors, across SAP Solution Manager components such as functions, solutions, and managed systems, by executing alert checks.

Procedure

Navigate to the System Monitoring or Solution Manager Administration work center.
In the navigation area, choose Self-Diagnosis.
Perform one of the following:

Specifying Scope of Analysis

To define the scope of analysis, choose the Self-Diagnosis Settings button.
On the Alert Checks tab page, activate the necessary alerts.
To select the functions to be monitored, choose the Functions tab page.
Select the functions.
To select the solutions to be analyzed, choose the Solutions tab page.
Select the solutions.
To select the managed systems to be analyzed, choose the RCA Managed Systems tab page.
Save the information, and return to the initial screen of Self-Diagnosis.
Choose the Execute All button to start Self-Diagnosis.

Recommendation

To prevent self-diagnosis displaying alerts for functions, solutions or managed systems, which you do not use, deselect them on the Functions, Solutions or RCA Managed Systems tab page.

End of the recommendation.

Note Note

The daily Self-Diagnosis job executes alert checks, to analyze only functions and solutions that are active in Self-Diagnosis settings. To analyze the active managed systems, which are applicable only for Root Cause Analysis (RCA), execute alert checks in the RCA Managed Systems view.

End of the note.

Analyzing a Function

Choose the Functions view.
Select a function for which an alert needs to be resolved.
To solve the problems indicated by the alert, perform the instructions in the Details of Alert tray.
To perform an analysis after resolving an alert, choose the Execute All button.

Analyzing SAP Solution Manager

You can analyze SAP Solution Manager alerts and RCA alerts for SAP Solution Manager.

Choose the SAP Solution Manager view.
Choose a tab page depending on whether you want to see all alerts for SAP Solution Manager or RCA alerts for SAP Solution Manager.
To solve the problems indicated by the alert, perform the instructions in the Details of Alert tray.
To perform an analysis after resolving an alert, choose the Execute All button.

Analyzing a Solution

Choose the Solutions view.
Select a solution for which an alert needs to be resolved.
Drill down to display alerts of the product systems and managed systems in the selected solution.
To solve the problems indicated by the alert, perform the instructions in the Details of Alert tray.
To perform an analysis after resolving an alert, choose the Execute All button.

Analyzing a Managed System

Choose the RCA Managed Systems view.
Select a managed system for which an alert needs to be resolved.
To ignore a particular dependency among alerts, select the appropriate checkbox.
To ignore all dependencies among alerts, choose the Ignore All Dependencies button.
To solve the problems indicated by alerts, perform the instructions in the Details of Alert tray.
To perform an analysis after resolving an alert, choose the Execute button.

Result

After solving the problem, the status of the function, solution, SAP Solution Manager, managed system or alert check is uncritical.