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Function documentationTechnical Administration Work Center

 

This work center provides tools and capabilities to support the technical management and the IT operations management teams in the efficient planning, implementation, execution, and reporting of the day-to-day operational activities. As a result, the systems have the desired stability and run at high performance.

Prerequisites

  • You have configured Technical Monitoring using SOLMAN_SETUP.

  • You are authorized to access this work center.

    For more information, see the SAP Solution Manager Security Guide on SAP Service Marketplace under Start of the navigation path http://service.sap.com/instguidesInformation published on SAP site Next navigation step SAP Components End of the navigation path.

Features

  • Allows you to create and manage tasks using guided procedures.

    More information: IT Task Management

  • Allows you to schedule and maintain work modes (for example downtime, peak business hour) for selected components.

    More information: Managing Work Modes

  • Provides a graphical calendar-based overview to schedule and maintain events, milestones, and work modes for selected components.

    More information: IT Calendar

  • Provides you with central maintenance access to recipients and recipient lists, to allow efficient notification.

    More information: Notification Management

  • Allows you to report SLA-relevant downtimes of managed objects based on data which is adjusted by system administrators so as to match the actual end user experience.

    More information: Service Availability Management

  • Provides central access to the most important system administration tools.

    More information: Central Tool Access

  • Allows you to define guided procedures for administrative tasks and execute them.

    More information: Guided Procedure Authoring (GPA)