SAP Solution Manager |
Changes and New Features in SAP Solution Manager 7.1 SPS 14 |
Basic Settings |
SAP Engagement and Service Delivery |
IT Service Management |
Application Operations |
Business Process Operations |
Maintenance Management |
Basic Settings |
Adjust Roles and Profiles |
SAP Solution Manager Configuration |
Configuration of SAP Solution Manager Scenarios |
Performing Automatic and Manual Activities |
Calculation of Configuration Status |
Automatic Technical Configuration |
Automatic Technical Configuration (CTC Runtime) Prerequisites |
Display SAP Reference Landscape |
Create Implementation Project from Template |
Edit Project Landscape |
Automatic Configuration Tasks |
Display Configuration Tracks |
Run Configuration Method |
Using the Work Center |
Work Center Structure |
My Home |
Adjust SAP GUI Application Calls |
Dashboards and Dashboard Apps |
Dashboard for Alert Management Reporting |
Alert Management Reporting Apps |
Configuring Alert Management Reporting Apps |
Dashboard for System Landscape Entities |
App for Overview of Landscape Entities |
App for Number of Technical Systems in the LMDB |
App for Installed Products |
App for Installed Product Versions |
App for Installed Software Component Versions |
App for Installed Support Package Versions |
Dashboard for Business Process Operations |
Working with BPO Apps |
Interactive Continuous Improvement Dashboard |
Measurement Platform |
Configuring the ICI Dashboard |
Dashboard for Solution Manager Usage Information |
Solution Manager Usage Information App |
Configuring Solution Manager Usage Information App |
Dashboard for End User Experience Reporting |
End User Experience Reporting App |
Configuring End User Experience Reporting Apps |
Application Dashboard |
System Availability App |
System Performance App |
End User Experience Reporting App |
DVM Index App |
Index Statistics App |
Data Volume Management Achievements App |
Archiving Statistics App |
Dashboard for Security |
Security Overview App |
Security Details App |
Security List App |
Configuring Security Apps |
Technical Monitoring Dashboard |
App: Several Metrics for a Managed Object |
Configure App: Several Metrics for One Managed Object |
App: A Metric for Several Managed Objects |
Configure App: A Metric for Several Managed Objects |
Extending the Set of Selectable Metrics |
Dashboard for Test Management |
App for Test Plan Progress |
App for Test Plan Progress Configuration |
Dashboard for IT Service Management |
IT Service Management Apps |
Configure IT Service Management Apps |
Configuring Dashboards |
Creating and Editing Dashboards |
Enhancing the Dashboard Framework with User Apps |
Registering User Apps in the Dashboard Framework |
Navigation in the Dashboard Framework |
Simplified Methods for Registering Your Own Dashboard Apps |
Changing the Layout of an App |
Displaying User Apps in Dashboards |
Copying and Deleting Apps |
Tutorial: Creating and Registering Dashboard Apps |
Tutorial part 1: Create and Register a Simple App |
Tutorial part 1: Creating an App with Xcelsius |
Tutorial part 1: Create BW Query |
Tutorial part 1: Register the App |
Tutorial part 2: Create App with Navigation |
Tutorial part 2: Creating an App with Xcelsius |
Tutorial part 2: Creating a Detail App with Xcelsius |
Tutorial part 2: Create BW Query |
Tutorial part 2: Register App and Detail App |
Tutorial part 3: Create App with Configuration App |
Tutorial part 3: Creating an App with Xcelsius |
Tutorial part 3: Creating a Configuration App with Xcelsius |
Tutorial part 3: Register App and Configuration App |
Tutorial part 4: Create Complex App with Configuration App |
Tutorial part 4: Creating an App with Xcelsius |
Tutorial Part 4: Creating the BW Query |
Tutorial part 4: Creating a Configuration App with Xcelsius |
Tutorial part 4: Register App and Configuration App |
Tutorial part 5: Create App with Data Provision by BAdI |
Tutorial Part 5: Creating an App with Xcelsius |
Tutorial part 5: Create BAdI implementation |
Tutorial part 5: Register the App |
Tutorial part 6: Create App with Translatable Texts |
Tutorial part 6: Creating an App with Xcelsius |
Tutorial part 6: Register the App |
Tutorial part 6: Translate Texts |
Tutorial part 7: Create a Dashboard |
Tutorial Part 8: Create Dashboard with Context App |
Tutorial Part 8: Creating Apps with Xcelsius |
Tutorial Part 8: Create Context App with Xcelsius |
Tutorial Part 8: Register Apps |
Tutorial Part 8: Register Context App |
Tutorial Part 8: Create BAdI Implementation |
Tutorial Part 8: Create Dashboard with Context App |
SAP Solution Manager Infrastructures |
Technical Monitoring and Alerting |
Technical Monitoring and Alerting Architecture |
Monitoring and Alerting Infrastructure Analysis Tools |
Technical Monitoring Directory Browser |
Navigation in the Directory Browser |
Displayed Information for a Managed Object |
Metric Error Handling |
Using the Metric, Event and Alert Details Program |
Using the Data Provider Check for PULL_RFC Metrics Program |
Using the MAI Trace Functions |
Using the E2E-MAI Support Servlet Program |
Using the Check Directory Consistency Program |
Using the Aggregate Statistics Program |
Display Use of Metric Type Program by Data Volume |
Using the BW Mapping Tables Analysis Program |
Using the Reporting DSOs Reorganization Program |
Using the BW Queue Job Configuration and Status Program |
Special Technical Monitoring Topics Guide |
Optimize Performance of Event Calculation |
Event Calculation: Configuration of Parallelization |
Adding CCMS Metrics to the Monitoring and Alerting Infrastructur |
Determining CCMS Metric Attributes |
Determining the Collector |
Creating MAI Metrics from CCMS Metrics |
Creating Alert Types from New MAI Metrics |
Examples: Integration of CCMS Metrics into MAI |
Integrate CCMS Metrics into MAI: Spool Service Queue |
Integrate CCMS Metrics into MAI: Update Queue Waiting Time |
Integrate CCMS Metrics into MAI: Operation Type Status |
Integrate CCMS Metrics into MAI: System-Wide Job Queue Length |
Monitoring Log Files in the Monitoring and Alerting Infrastructu |
Create, Assign and Activate a Customer Template |
Creating a Metric |
Log File Monitoring Data Provider |
Creating Alerts |
Example of Log File Monitoring |
Operating System Command Adapter |
Creating an OS Command Adapter BAdI Implementation |
Configuring an OS Command |
Configuring the Scope of the Alert Reaction |
Displaying OS Command Adapter Logs |
Remote Operating System Script Collector |
Creating a Custom Script Folder on the Managed System |
Activating the Remote OS Script |
Checking the Script Execution |
Creating a Custom Metric |
Using Templates |
Editing Incident Management Settings |
Editing Notification Settings |
Confirm Alerts Automatically |
Adding Third-Party Components |
Editing Metric Types |
Editing Alert Types |
Alerting Framework |
Activating and Deactivating a Restriction of Parallel HTTP Reque |
Display Alert Calculation Engine Traces |
Alert Inbox |
Technical Monitoring Alert Inbox |
Analyzing Alerts |
Processing Alerts |
Dashboard for Alert Management Reporting |
Alert Management Reporting Apps |
Configuring Alert Management Reporting Apps |
Managing System Landscape Information |
Integration of System Landscape Management |
Setting Up the Landscape Management Infrastructure |
Connecting LMDB to System Landscape Directory (SLD) |
Migrating System Information from SMSY to LMDB |
Synchronizing with SAP Support Portal |
Synchronizing with Transport Management System (TMS) |
Automatic Synchronization from LMDB to SMSY |
Managing Non-SAP Product Descriptions |
Managing Technical System Information |
Registering Technical Systems Automatically by Data Suppliers |
Managing RFC Connections for Application Server ABAP |
Checking Completeness of Technical System Information |
Completing Technical System Information Manually |
Creating and Editing Technical System Information |
Deleting Technical System Information |
Resynchronizing Technical System Information from SLD |
Managing Technical Scenarios |
Managing Host Information |
Creating System Information for License Data |
Generating Installation Keys |
Managing Product System Information |
Creating Product System Information |
Performing Verification Checks |
Starting Maintenance Optimizer for Product Version |
Managing Logical Components |
Managing System Roles for Logical Components |
Cleaning-Up Inconsistent Logical Components |
Support Tool: LMDB Administration |
Landscape Dashboard |
Landscape Reporting |
Guided Procedure Authoring (GPA) |
Accessing the Guided Procedure Browser |
Creating a Guided Procedure |
Creating Custom Activities and Screen Components |
Implementing Custom Automatic Activities |
Implementing Custom Manual Activities |
Creating Custom Web Dynpro Screen Components |
Editing a Guided Procedure |
Overview of GPA Step Types and Content Types |
Editing Help Texts For Custom Guided Procedures |
How Help Texts Are Displayed in the GP |
Editing Help Texts For Different Versions of a GP |
Activating a Guided Procedure and Editing Attributes |
Monitoring the Execution Status of Guided Procedures (Log Book) |
Example: A Guided Procedure for Cross-Database Comparison |
Dashboards and Dashboard Apps |
Dashboard for Alert Management Reporting |
Alert Management Reporting Apps |
Configuring Alert Management Reporting Apps |
Dashboard for System Landscape Entities |
App for Overview of Landscape Entities |
App for Number of Technical Systems in the LMDB |
App for Installed Products |
App for Installed Product Versions |
App for Installed Software Component Versions |
App for Installed Support Package Versions |
Dashboard for Business Process Operations |
Working with BPO Apps |
Interactive Continuous Improvement Dashboard |
Measurement Platform |
Configuring the ICI Dashboard |
Dashboard for Solution Manager Usage Information |
Solution Manager Usage Information App |
Configuring Solution Manager Usage Information App |
Dashboard for End User Experience Reporting |
End User Experience Reporting App |
Configuring End User Experience Reporting Apps |
Application Dashboard |
System Availability App |
System Performance App |
End User Experience Reporting App |
DVM Index App |
Index Statistics App |
Data Volume Management Achievements App |
Archiving Statistics App |
Dashboard for Security |
Security Overview App |
Security Details App |
Security List App |
Configuring Security Apps |
Technical Monitoring Dashboard |
App: Several Metrics for a Managed Object |
Configure App: Several Metrics for One Managed Object |
App: A Metric for Several Managed Objects |
Configure App: A Metric for Several Managed Objects |
Extending the Set of Selectable Metrics |
Dashboard for Test Management |
App for Test Plan Progress |
App for Test Plan Progress Configuration |
Dashboard for IT Service Management |
IT Service Management Apps |
Configure IT Service Management Apps |
Configuring Dashboards |
Creating and Editing Dashboards |
Enhancing the Dashboard Framework with User Apps |
Registering User Apps in the Dashboard Framework |
Navigation in the Dashboard Framework |
Simplified Methods for Registering Your Own Dashboard Apps |
Changing the Layout of an App |
Displaying User Apps in Dashboards |
Copying and Deleting Apps |
Tutorial: Creating and Registering Dashboard Apps |
Tutorial part 1: Create and Register a Simple App |
Tutorial part 1: Creating an App with Xcelsius |
Tutorial part 1: Create BW Query |
Tutorial part 1: Register the App |
Tutorial part 2: Create App with Navigation |
Tutorial part 2: Creating an App with Xcelsius |
Tutorial part 2: Creating a Detail App with Xcelsius |
Tutorial part 2: Create BW Query |
Tutorial part 2: Register App and Detail App |
Tutorial part 3: Create App with Configuration App |
Tutorial part 3: Creating an App with Xcelsius |
Tutorial part 3: Creating a Configuration App with Xcelsius |
Tutorial part 3: Register App and Configuration App |
Tutorial part 4: Create Complex App with Configuration App |
Tutorial part 4: Creating an App with Xcelsius |
Tutorial Part 4: Creating the BW Query |
Tutorial part 4: Creating a Configuration App with Xcelsius |
Tutorial part 4: Register App and Configuration App |
Tutorial part 5: Create App with Data Provision by BAdI |
Tutorial Part 5: Creating an App with Xcelsius |
Tutorial part 5: Create BAdI implementation |
Tutorial part 5: Register the App |
Tutorial part 6: Create App with Translatable Texts |
Tutorial part 6: Creating an App with Xcelsius |
Tutorial part 6: Register the App |
Tutorial part 6: Translate Texts |
Tutorial part 7: Create a Dashboard |
Tutorial Part 8: Create Dashboard with Context App |
Tutorial Part 8: Creating Apps with Xcelsius |
Tutorial Part 8: Create Context App with Xcelsius |
Tutorial Part 8: Register Apps |
Tutorial Part 8: Register Context App |
Tutorial Part 8: Create BAdI Implementation |
Tutorial Part 8: Create Dashboard with Context App |
Solution Documentation |
Solution Documentation Assistant Work Center |
Overview |
Analysis Projects |
Table of Analysis Projects |
Table of Analyses of an Analysis Project |
Comparing Analyses |
Analysis Project |
Creating an Analysis Project |
Copying an Analysis Project and Updating it with Data from a Sol |
Editing Logical Components of an Analysis Project |
Downloading Analysis Projects or Check Rules to a Data Medium or |
Creating an Analysis |
Defining Profiles |
Specifying Logical Components |
Specifying Systems |
Selecting Periods |
Scheduling Systems |
Defining Parameters |
Analyses |
Displaying Detailed Analysis Information |
Analysis |
Results in Analysis Structure |
Analysis Results of Check Items |
Analysis Results of Check Steps |
Graphical Overview |
Specify Scope and Format of Analysis Results Graphic |
Display Object Usage |
Identifying Missing Objects |
Displaying the Analysis Chain |
Displaying the Log |
Creating or Updating Solution Manager Projects |
Manually Changing the Rating of Structure Objects |
Output Analysis Results in an Analysis Report |
Adjusting Structure and Appearance of an Analysis Report |
Displaying an Overview of the Analysis Results as a Graphic |
Rule Database |
Creating or Editing a Check Step |
Creating Check Steps for Transactions, Reports or Function Modul |
Automatically Creating Check Steps for Transactions, Reports, BA |
Creating Check Steps for Business Add-Ins (BAdIs) |
Creating SQL Check Steps |
Choosing an SQL Table Field for an SQL Check Step |
Optimizing the Performance of SQL Check Steps |
Identifying Problems with SQL Check Steps |
Creating Check Steps for E2E Diagnosis Applications |
Creating a Check Step for Objects Recorded by Usage & Procedure |
Check Rules |
Creating and Editing Check Items |
Assigning Check Steps to a Check Item |
Content Interface |
Custom Development Management Cockpit |
CDMC Projects |
Global Settings |
Activate Statistics Collection |
Adding Systems to the Project Landscape |
Adding Systems from the Solution Manager Landscape |
Clearing Analysis |
Determining Usage Information for Customer Exits |
Clearing Analysis Result List |
Sorting Objects |
Analyzing Objects |
Implemented Customer Exits Result List |
Implemented BADIs Result List |
Implemented BTEs Result List |
Clearing Guide |
Clearing Objects Overview |
SAP Clearing Guidelines |
Example: Recovering Objects |
Clearing Tools |
Recovering Deleted Objects using Version Management |
Upgrade / Change Impact Analysis |
Working With the Reference Information Base |
UCIA Result List |
Severity Levels |
Analyzing Objects |
Batch Input Analysis Result List |
External Subroutine Calls Result List |
Change and Transport System Analysis |
CTS Result List |
Sorting Objects |
Analyzing Objects |
Implemented Customer Exits Result List |
Implemented BADIs Result List |
Implemented BTEs Result List |
Upload/Download project contents |
Creating the Template Files |
Filling Out the Template Files |
Project Structure |
Project Structure Attributes |
Project Documentation Tab Page |
Transactions Tab Page |
Test Cases Tab Page |
Configuration Tab Page |
Development Tab Page |
Training Material Tab Page |
Business Function Tab Page |
Uploading the Completed Files |
Managing Work Modes |
Planning a Work Mode |
Setting Notification for Systems |
Managing Notification of Work Modes |
Defining the Level of Monitoring |
Performing a Downtime |
Editing a Downtime (Optional) |
Reusing Work Modes (Optional) |
Managing Templates |
Analyzing Work Modes |
Analyzing Downtimes |
IT Calendar |
Viewing Events |
Planning an IT Event |
Planning Work Modes |
Managing Notification of Work Modes |
Defining the Level of Monitoring |
Performing a Downtime |
Editing Events |
Notification Management |
Setting Up Servers |
Recipient and Recipient List Management |
Adding Recipients to the Global Recipient Pool |
Adding Recipient Lists |
Defining Availability and Absence of Recipients |
Maintaining Notification Settings for Recipient Lists |
Notifying Users |
Sending Notifications from Alert Inbox or Self-Monitoring |
Sending Notifications from PI Monitoring |
Sending Notifications from BI Monitoring |
Personalizing Notification Settings |
Agent Framework |
Specifying Alternative Diagnostics Agents |
Extractor Framework |
Identify Extractor Errors |
Deactivate Extractors |
Change Extractor Configuration |
Adjust Resource Restrictions for Extractors |
Specify Logon Group |
Introscope |
Connect Existing CA Introscope Enterprise Manager Instances to S |
SAP Solution Manager Operations |
SAP Solution Manager Administration Work Center |
Landscape |
Managing RFC Connections for Application Server ABAP |
Extractor Framework |
Identify Extractor Errors |
Deactivate Extractors |
Change Extractor Configuration |
Adjust Resource Restrictions for Extractors |
Specify Logon Group |
Agent Framework |
Specifying Alternative Diagnostics Agents |
Agent Administration |
Starting the Agent Administration |
Displaying and Rebooting Agents |
Switching On the Maintenance Mode |
Changing the Connection Type of Agents |
Assigning a Dedicated User and Password to All Agents |
Displaying or Downloading Agent Log Files |
Configuration and Change Database (CCDB) |
Checking Status of CCDB Infrastructure Tasks |
Identifying Configuration Store Upload Errors |
Checking Configuration Stores Across Systems |
Infrastructure |
Configuring an Additional System Landscape Directory (SLD) |
Managing Content |
Checking and Updating Store Templates |
Checking and Updating Extractor Templates |
Rapid Content Delivery |
Configuring Rapid Content Delivery |
Importing Content Packages Using Rapid Content Delivery |
Archiving Content Packages of Rapid Content Delivery |
Archiving Rapid Content Delivery Data with CSU |
Displaying Archiving Objects and Tables |
Finding and Reading Archived Data |
URL Framework |
Integrating Applications in the Work Center Infrastructure |
Assigning Work Center Views to User Roles |
Displaying Prefixes of Existing URLs |
Self-Diagnosis |
Performing a Self-Diagnosis |
Self-Monitoring of the Monitoring and Alerting Infrastructure |
The Overview View of Self-Monitoring |
The System View of Self-Monitoring |
Managing Logical Components |
Solutions |
Create a Solution from a Work Center |
Copy Project or Solution |
Define Solutions in the Solution Directory |
Defining Leading System Role and Adding, Changing or Deleting Ot |
Assigning Solution Attributes |
Model Business Scenarios and Processes |
Copy Business Scenarios and Processes into Solutions |
Solution Directory Copy Scenarios for Business Processes |
Create and Edit Project/Solution Structure |
Extended Business Process Repository Search |
Compare and Adjust Structure Contents by Lifecycle Phase |
Comparison Options |
Determining Structure Changes |
Copying Identified Changes from a Comparison Node |
Compare and Adjust in Push Mode |
Changing/Adjusting Business Scenarios and Processes |
Checking Out/Checking In Business Processes |
Defining Interfaces Between Product Systems |
Create Interfaces for Business Process Monitoring |
Assign Interface to Processes |
Resolve External Interface |
System Graphic |
Server Graphic |
Solution Management |
Overview of Active Solutions |
Copying Solutions |
Edit Solutions |
Activating and Deactivating Solutions |
Solution Transfer |
Export Solution |
Importing Solutions |
Deleting Solutions |
Performing a Self-Diagnosis |
Alerting Framework |
Activating and Deactivating a Restriction of Parallel HTTP Reque |
Display Alert Calculation Engine Traces |
Introscope |
Connect Existing CA Introscope Enterprise Manager Instances to S |
Managing Work Modes |
User Administration |
Administering Users in the SAP Solution Manager System |
Administering Users in Managed Systems |
Managing System Landscape Information |
Integration of System Landscape Management |
Setting Up the Landscape Management Infrastructure |
Connecting LMDB to System Landscape Directory (SLD) |
Migrating System Information from SMSY to LMDB |
Synchronizing with SAP Support Portal |
Synchronizing with Transport Management System (TMS) |
Automatic Synchronization from LMDB to SMSY |
Managing Non-SAP Product Descriptions |
Managing Technical System Information |
Registering Technical Systems Automatically by Data Suppliers |
Managing RFC Connections for Application Server ABAP |
Checking Completeness of Technical System Information |
Completing Technical System Information Manually |
Creating and Editing Technical System Information |
Deleting Technical System Information |
Resynchronizing Technical System Information from SLD |
Managing Technical Scenarios |
Managing Host Information |
Creating System Information for License Data |
Generating Installation Keys |
Managing Product System Information |
Creating Product System Information |
Performing Verification Checks |
Starting Maintenance Optimizer for Product Version |
Managing Logical Components |
Managing System Roles for Logical Components |
Cleaning-Up Inconsistent Logical Components |
Support Tool: LMDB Administration |
Landscape Dashboard |
Landscape Reporting |
Solutions |
Create a Solution from a Work Center |
Copy Project or Solution |
Define Solutions in the Solution Directory |
Defining Leading System Role and Adding, Changing or Deleting Ot |
Assigning Solution Attributes |
Model Business Scenarios and Processes |
Copy Business Scenarios and Processes into Solutions |
Solution Directory Copy Scenarios for Business Processes |
Create and Edit Project/Solution Structure |
Extended Business Process Repository Search |
Compare and Adjust Structure Contents by Lifecycle Phase |
Comparison Options |
Determining Structure Changes |
Copying Identified Changes from a Comparison Node |
Compare and Adjust in Push Mode |
Changing/Adjusting Business Scenarios and Processes |
Checking Out/Checking In Business Processes |
Defining Interfaces Between Product Systems |
Create Interfaces for Business Process Monitoring |
Assign Interface to Processes |
Resolve External Interface |
System Graphic |
Server Graphic |
Solution Management |
Overview of Active Solutions |
Copying Solutions |
Edit Solutions |
Activating and Deactivating Solutions |
Solution Transfer |
Export Solution |
Importing Solutions |
Deleting Solutions |
Performing a Self-Diagnosis |
Supportability Performance Platform |
Managing KPI Definitions |
Managing KPI Instances and Data Collectors |
SAP Engagement and Service Delivery |
Engagement in the SAP Engagement and Service Delivery Work Cente |
SAP Engagement and Service Delivery Work Center |
Engagement and Benefits |
Create Engagement Cycle |
Identifying Top Issues |
Put Known Top Issues in Engagement Cycle |
Edit Top Issue Planning Data |
Estimate Benefit of Engagement Cycles |
Create Self-Service |
Performing a Self-Service |
Assign an Issue to a Service Session |
Measure Benefit of Engagement Cycle |
Solutions |
Business Processes |
Creating Support Requests |
Services |
Top Issues |
Issues |
Tasks |
SAP EarlyWatch Alert |
Reports: Issue, Top Issue, Expert-on-Demand and Engagement |
Creating SAP Enterprise Support Reports (ES Reports) or SAP Prod |
Accessing ES/PSLE Reports and Displaying Existing ES/PSLE Report |
Creating an ES/PSLE Report Ad Hoc |
Scheduling ES/PSLE Reports as Background Jobs |
Creating Report Variants |
Common Tasks |
Technical Quality Manager Work Place |
Prerequisites |
Tiles |
Using the Work Place |
General Functionality |
Personalizing the Work Place |
Creating a New Project |
Delivery Progress Reporting Dashboard |
Service Delivery |
Updating Solution Master Data at SAP |
Getting Service Plans from SAP |
Self-Services |
Advanced Remote Service Delivery for SAP Support |
Activating the E-Mail Function in SAP Solution Manager |
Defining the Recipient of a Service Session Report |
Ensuring Service Delivery Readiness |
Sending Alerts to SAP |
Preparing a Service Session |
Downloading the Service Session Report |
Issue Management |
Issue/Top Issue |
Creating Issues/Top Issues Directly |
Creating Issues in a Service |
Creating Issues with or without Solution Link |
Creating Task |
Request SAP Expert |
Issue Types |
Cross-Solution Display of Issues and Tasks |
Service Connections |
Solution Documentation |
Solution Documentation Assistant Work Center |
Overview |
Analysis Projects |
Table of Analysis Projects |
Table of Analyses of an Analysis Project |
Comparing Analyses |
Analysis Project |
Creating an Analysis Project |
Copying an Analysis Project and Updating it with Data from a Sol |
Editing Logical Components of an Analysis Project |
Downloading Analysis Projects or Check Rules to a Data Medium or |
Creating an Analysis |
Defining Profiles |
Specifying Logical Components |
Specifying Systems |
Selecting Periods |
Scheduling Systems |
Defining Parameters |
Analyses |
Displaying Detailed Analysis Information |
Analysis |
Results in Analysis Structure |
Analysis Results of Check Items |
Analysis Results of Check Steps |
Graphical Overview |
Specify Scope and Format of Analysis Results Graphic |
Display Object Usage |
Identifying Missing Objects |
Displaying the Analysis Chain |
Displaying the Log |
Creating or Updating Solution Manager Projects |
Manually Changing the Rating of Structure Objects |
Output Analysis Results in an Analysis Report |
Adjusting Structure and Appearance of an Analysis Report |
Displaying an Overview of the Analysis Results as a Graphic |
Rule Database |
Creating or Editing a Check Step |
Creating Check Steps for Transactions, Reports or Function Modul |
Automatically Creating Check Steps for Transactions, Reports, BA |
Creating Check Steps for Business Add-Ins (BAdIs) |
Creating SQL Check Steps |
Choosing an SQL Table Field for an SQL Check Step |
Optimizing the Performance of SQL Check Steps |
Identifying Problems with SQL Check Steps |
Creating Check Steps for E2E Diagnosis Applications |
Creating a Check Step for Objects Recorded by Usage & Procedure |
Check Rules |
Creating and Editing Check Items |
Assigning Check Steps to a Check Item |
Content Interface |
Custom Development Management Cockpit |
CDMC Projects |
Global Settings |
Activate Statistics Collection |
Adding Systems to the Project Landscape |
Adding Systems from the Solution Manager Landscape |
Clearing Analysis |
Determining Usage Information for Customer Exits |
Clearing Analysis Result List |
Sorting Objects |
Analyzing Objects |
Implemented Customer Exits Result List |
Implemented BADIs Result List |
Implemented BTEs Result List |
Clearing Guide |
Clearing Objects Overview |
SAP Clearing Guidelines |
Example: Recovering Objects |
Clearing Tools |
Recovering Deleted Objects using Version Management |
Upgrade / Change Impact Analysis |
Working With the Reference Information Base |
UCIA Result List |
Severity Levels |
Analyzing Objects |
Batch Input Analysis Result List |
External Subroutine Calls Result List |
Change and Transport System Analysis |
CTS Result List |
Sorting Objects |
Analyzing Objects |
Implemented Customer Exits Result List |
Implemented BADIs Result List |
Implemented BTEs Result List |
Upload/Download project contents |
Creating the Template Files |
Filling Out the Template Files |
Project Structure |
Project Structure Attributes |
Project Documentation Tab Page |
Transactions Tab Page |
Test Cases Tab Page |
Configuration Tab Page |
Development Tab Page |
Training Material Tab Page |
Business Function Tab Page |
Uploading the Completed Files |
Solution Implementation |
Implementation/Upgrade Work Center |
Project Types |
Scenarios Delivered by SAP |
Roadmap |
Roadmap Initial View |
Roadmap Structure View |
Project Roadmap |
Download Project Structure or Roadmap into MS Project |
Creating Offline Variants |
Creating Roadmaps |
Create Roadmap |
Attributes (Variants/Roles/Subject Areas) |
Create Roadmap Structure |
Create Initial View |
Transport Roadmap |
Displaying Roadmaps with an SAP UI5 App |
Project Administration |
Creating or Changing a Project |
General Data |
Specifying the Scope |
Project Team Members |
System Landscape Tab |
Specify Project System Landscape |
Assign Logical Components to the Project |
Generating and Assigning IMG Projects |
Specify System Landscape for Central Objects |
System Landscape Check |
Creating Transport Requests in Managed Systems |
Project Variants |
Assigning a cProjects Project to a Project Cycle |
Opening a cProjects Project in a Project Cycle |
Creating a Project Cycle for a Project |
Activating Project Status Switches |
Templates Tab |
Milestones Tab |
Organizational Units Tab |
Status, Keywords, Documentation Types and Tabs |
Create and Assign Status Values, Keywords and Document Types |
Edit Document Templates |
SAP Solution Manager Documents |
Processing Transport Requests |
Upload/Download project contents |
Creating the Template Files |
Filling Out the Template Files |
Project Structure |
Project Structure Attributes |
Project Documentation Tab Page |
Transactions Tab Page |
Test Cases Tab Page |
Configuration Tab Page |
Development Tab Page |
Training Material Tab Page |
Business Function Tab Page |
Uploading the Completed Files |
Transporting Projects |
Copying Projects |
Copy Project or Solution |
Deleting Projects |
Compare and Adjust Structure Contents by Lifecycle Phase |
Comparison Options |
Determining Structure Changes |
Copying Identified Changes from a Comparison Node |
Compare and Adjust in Push Mode |
Satisfy Minimum Solution Documentation Requirements |
Transferring Project Data to SAP |
Set-Up Project Data Transfer |
Pass Project Data to SAP |
Solution Manager Project Overview |
Create and Edit Project/Solution Structure |
Create Interfaces for Business Process Monitoring |
Assign Interface to Processes |
Resolve External Interface |
Locking and Unlocking Structure Nodes |
Locking and Unlocking Tabs |
Assigning and Locking Attributes |
Integration of BPMS Processes |
Assigning BPMS Processes |
Integration of Process Integration Scenarios |
Assigning ESR Actions and Interfaces |
Integration of SAP Portfolio and Project Management (PPM) |
Integration of SAP Solution Manager Projects and PPM Projects |
Enhancements in SAP Solution Manager Projects |
Enhancements in SAP Portfolio and Project Management Projects |
Integration into SAP Solution Manager Project Analysis |
Integration of Requests for Change and PPM Project Tasks |
Creating a Request for Change in a PPM Project Task |
Creating a PPM Project Task from a Request for Change |
Time Recording from a Request for Change to a PPM Project Task |
Generating a PPM Project from a Roadmap |
Business Blueprint |
Business Blueprint in Implementation Projects |
Create Business Blueprint Document |
Download Project Structure or Roadmap into MS Project |
Business Blueprint in Maintenance Projects |
General Documentation Tab |
Administration Tab |
Mass Changes |
User Settings |
Transactions Tab |
Assigning Transactions to a Structure Element |
Assignment of Executable Variants |
Assigning Objects from the Analysis of the Assistant for Solutio |
Enhancing a Business Blueprint |
Logging On to Business Process Blueprinting |
Opening a Business Blueprint Project |
Modifying a Business Blueprint Project |
Modifying a Business Scenario |
Modifying a Business Process |
Modeling Business Processes in Scenario Flow |
Modeling Process Steps in Process Flow Diagram |
Reverting the Changes of Business Entities |
Viewing Organizational Units and Master Data |
Publishing the Modified Business Entities |
Component View Tab |
Create Scenario/Process Graphic |
Viewing the Integrated BPMN Diagrams |
Business Function Scope |
Business Functions |
Consistent Business Function Project Scope |
Specify Consistent Scope |
Activating Business Functions |
Select Business Function/Business Function Set from the Input He |
Business Functions Tab |
Assign Business Function to a Structure Element |
Configuration |
Editing Cross-Scenario Configuration |
Create Configuration Structure |
Create Configuration Guide |
General Documentation Tab |
Administration Tab |
Configuration Tab Page |
Configuring |
Development Tab |
Test Cases Tab |
Link Test Case to Transactions/Reports |
Service Messages Tab |
Create Messages |
Creating Issues with or without Solution Link |
Creating Training Materials and Learning Maps |
Create/Copy End User Roles |
Creating HR-Org Object Types and Info Types |
Create HR-Org. Object |
Link Two HR-Org Objects |
Assign User to an HR Org. Object |
Create Learning Material |
Dummy Version |
Create Learning Map |
Send Learning Map |
Analyzing Learning Maps |
Export Learning Map |
Customizing Synchronization |
Customizing Distribution and Customizing Scout Prerequisites |
Customizing Distribution |
Quick Guide: Setting Up Customizing Distribution |
Customizing Distribution |
Synchronization Object |
Display Synchronization Object Definition |
Assign Transport Requests to Source and Target Systems |
Synchronization Group Editor |
Synchronization Group for Stand-Alone HR |
Using Synchronization Groups for Stand-Alone HR |
Create Synchronization Group |
Specify Filter Conditions |
Types of Customizing Distribution |
Initial Distribution |
Setup Automatic Customizing Distribution |
Distribute Individual Transport Manually |
Logging Customizing Distribution |
Display Trace of Incoming Distribution Requests |
Customizing Distribution Analysis |
Automatic Redistribution after Errors |
Display Customizing Distribution Logs |
Delete Customizing Distribution Logs |
Expert Customizing Distribution |
Distributing Languages |
Expert Settings |
Customizing Distribution Lock Logic |
Insert Local Locks for Customizing Objects |
Customizing Scout |
Load Object Lists |
Compare Customizing |
Display Last Comparison |
Changing the Processing Status of a Comparison Object |
Create and Load Synchronization Objects |
Synchronization Object Specification Tool |
Specify RFC Destinations |
Edit Synchronization Object |
Restrict Synchronization Object Release |
Check Synchronization Object |
Specify Filter Conditions for Source and Target Objects |
Suitable Objects for the Customizing Synchronization |
Customizing ID Mapping Framework |
Using the ID Mapping Framework with an Integration Server |
Setting-Up Customizing ID Mapping |
ID Mapping |
ID Type |
Global ID Type |
Customizing ID Mapping |
Customizing ID Type Editor |
Global ID Type Editor |
Editing Business Systems |
Edit System Relationships |
Create a Type Group for an Integration Server |
Define ID Mapping |
Define and Export ID Mapping |
ID Mapping Export for Several Type Groups |
Replicating ID Mappings |
Authorization for the ID Mapping Framework |
Reports |
Roadmap |
Business Blueprint |
Administration |
Assignments |
Configuration |
Administration |
Assignments |
Cross-System IMG Analysis |
Problem Messages |
System Landscape |
Analyzing Projects |
Process Project Analysis Results |
Document Management |
Document Repository |
Edit Documents |
Solution Manager and SAP KW Documents |
Assign Authorization for Documents |
Status, Keywords, Documentation Types and Tabs |
Overview: Documentation types delivered by SAP |
Create and Assign Status Values, Keywords and Document Types |
Specify Document Status Sequence in a Status Schema |
Edit Document Templates |
Digital Signature |
General Documentation Tab |
Create Business Blueprint Document |
Create Configuration Guide |
Move Documents into Other Data Repositories |
Template Management |
Implementation/Upgrade Work Center |
Using Templates |
Creating a Template Project |
Create and Edit Project/Solution Structure |
Creating and Assigning Preconfiguration |
Templates Tab |
Specifying the Scope |
Processing Transport Requests |
Copying Configuration Contents from Solution Packages |
Compare and Adjust Structure Contents by Lifecycle Phase |
Comparison Options |
Determining Structure Changes |
Copying Identified Changes from a Comparison Node |
Compare and Adjust in Push Mode |
Global Rollout with a Template |
Example for a Global Rollout with a Template |
Impact of the Global Attribute in Group Rollout |
Template Translation |
Test Management |
Test Option 1: SAP Solution Manager and Test Automation Framewor |
Test Option 2: SAP Quality Center by HP |
Test Option 3: IBM Rational |
Test Management Work Center |
Creating Test Configurations in the Test Automation Framework |
Components of Automated Test Cases |
Creating a System Data Container in the Test Automation Framewor |
Checking the System Landscape Coverage of a System Data Containe |
Creating Automated Test Cases in the Test Automation Framework |
Creating eCATT Test Configurations |
Creating Third-Party Test Tool Test Configurations |
Maintaining Components of Automated Test Cases |
Creating Test Data Containers in the Test Automation Framework |
Creating eCATT Test Data Containers |
Creating Third-Party Test Tool Test Data Containers |
Changing a System Role of a Test Plan in the Test Automation Fra |
Component-Based Test Automation (CBTA) |
Installing and Configuring CBTA |
Configuring the SAP Solution Manager CBTA Back End |
Creating a Test Profile With Logon Data for SUTs |
Installing and Configuring the CBTA Client |
Performing Self-Checks |
Specifying the CBTA Execution Report Format |
Enhancing CBTA With Custom Code |
Recording a Test Script Using Component-Based Test Automation |
Running a CBTA Test Script in Debug Mode |
Displaying the Execution Report |
Appendix: Migrating User Data to CBTA 3.0 SP02 or higher |
Test Automation with eCATT |
Test Preparation |
Technical Bill of Materials (TBOM) |
Checking the Business Process Status |
Checking Managed Systems |
Creating TBOMs |
Record Cross-System TBOM |
Requesting TBOM Recording |
Record TBOM for Web Application |
Record TBOM in Automatic Test Cases |
Record TBOM During Manual Test |
Creating Static or Semi-Dynamic TBOMs in the Background |
Recording Batch TBOMs |
Record TBOMs for Executable Variants |
Rerecord TBOM |
Enhance TBOM |
Delete TBOM or TBOM Enhancement |
Displaying TBOM Contents |
Editing TBOM Filters |
Editing TBOM Criticality |
Locking or Unlocking TBOMs |
Checking Whether a TBOM is Up-to-Date |
Displaying the Results of Obsolescence Checks |
Checking the Status of a Batch TBOM |
Deleting TBOMs Not Assigned to Business Processes from the Datab |
Recalibrating TBOMs |
Updating Classification Types |
Performing TBOM Mass Deletion |
TBOM Worklist |
Opening TBOM Recording Work Items |
Displaying Documentation for TBOM Recording Work Items |
Recording TBOMs Using a Recording Work Item |
Repeating the Last Execution for Recording Work Items |
Entering Comments for TBOM Recording Work Items |
Forwarding TBOM Recording Work Items |
Returning TBOM Recording Work Items with Queries |
Completing TBOM Recording Work Items |
Rerecording TBOM Recording Work Items |
Displaying TBOM Recording Work Item Logs |
Confirming TBOM Recording Work Items |
Business Process Change Analyzer |
Analyzing Business Processes Affected by Changes |
Selecting the Scope of Change Events Based on Support Packages o |
Select Business Function Change Event Scope |
Specify Scope of the Change Events Using Transport Requests |
Specify Objects for Analysis Directly |
Specify Scope of the Change Events in Change Transaction |
Performing a Change Influence Analysis with Integration of a Par |
Evaluating Analysis Results and Creating Test Plans |
Optimize Test Scope |
Prefer Automated Test Cases |
Specifying the Test Scope Based on Structure Attributes (Busines |
Adjusting the Test Scope with Test Case Options |
Adjust Test Scope and Optimization Sequence Using Weighting Opti |
Specifying Test Scope or Time Resources |
Adjust Test Scope for Executable Variants |
Adjust Test Scope in Graphic |
Overriding the Test Scope Manually |
Check Objects which are Not in Test Scope |
Excluding Objects from the Optimization Strategy |
Working with Optimization Approaches |
Creating or Extending Test Plans |
Generating Recommendations for Test Cases |
Using Test Plans and Test Cases from Partner Tools |
Registering a Partner Test Management Tool |
Check Test Case Types and Attributes Supported by Partner Tools |
Navigating to a Test Plan or Test Case in the Partner Tool |
Test Plan Management |
Creating a Test Plan for a Project |
Report: Inconsistent Test Plans |
Template Management for Test Plans |
Create Template Test Plan |
Reuse Template Test Plan |
Copying Test Plans |
Change Test Plan for a Project |
Editing Test Plan Attributes |
Planning Test Schedules and Resources |
Transport Test Plan |
Create Test Package for Projects in Solution Manager |
Workflow |
Business Processes and Workflow Actions |
Test Plan User Check |
Test Sequence and Test Assignment |
Sorting Test Cases in Test Sequences |
Assign Test Package to a Tester |
Assigning Testers at Test Case Level |
Editing Test Package Attributes |
Tester Worklist |
Executing Manual Test Cases |
Executing Automated Test Cases |
Maintaining Attachments of Test Packages |
Scheduling Automated Test Cases |
Creating Damaged Test Case Support Messages |
Processing Damaged Test Case Support Messages As a Reporter |
Update Messages, Automatically or Manually |
Damaged Test Case Worklist |
Processing Damaged Test Case Support Messages As a Test Engineer |
Displaying Third Party Test Tool Logs |
Test Evaluation |
Test Organization: Analysis with the Status Info System |
Test Organization: Analysis of Tests by Process |
Performing Status Analyses |
Test Plan Message Overview |
BW-Based Reports |
Status Report |
Message Report by Priority and Processing Status |
Progress Report |
Test Effort Report |
Dashboard for Test Management |
App for Test Plan Progress |
App for Test Plan Progress Configuration |
Test Repository |
Creating and Maintaining Tests |
Creating a Test Configuration or a Test Script |
Maintaining SAP Attributes on the Attributes Tab Page |
Configuring Test Tool Attributes |
Executable Types |
Creating a Login Schema |
Composing a Test Script |
Recording a Test Script |
Editing a Test Script on the Test Script Tab Page |
Mixing eCATT and Third-Party Test Tool Steps in a Test Script |
Finishing the Creation of a Test Configuration or a Test Script |
Defining the Test Script Interface on the Parameters Tab Page |
Defining Search Terms on the Search Terms Tab Page |
Executing Test Configurations or Test Scripts |
Displaying the Execution Report |
Administration |
Configuration of BW-Based Reporting in Test Management |
Defining Test Case Error Categories |
Registering a Third-Party Test Tool |
Configuring Test Tool Attributes |
Defining Naming Rules for Mass-Copied Test Plans |
Customizing Test Case Types |
Assigning Custom Message Types to Test Workbench Error Types |
Editing Templates for Notification E-Mails |
Registering a User for Receiving Notification E-mails |
Release Status Schema for Test Workbench Objects |
Assigning Release Status Schemas to Test Workbench Objects |
TBOM Utilities |
Checking the Prerequisites for Generating Semi-Dynamic TBOMs |
Change Control Management |
Change Management Work Center |
Change and Transport System and Enhanced Change and Transport Sy |
Central Change and Transport System |
Concepts for Central CTS |
System Cluster |
Transport Collection |
Technical Details of the CTS Plug-In |
Configuring Central Change and Transport System - Overview |
Prerequisites for Configuring Central CTS |
Authorizations for Configuring Central CTS |
Central CTS Configuration Web UI - Layout |
Starting the Central CTS Configuration Web UI |
Central CTS Configuration Web UI - Filtering |
Central CTS Configuration Web UI - Searching and Refreshing Data |
Central CTS Configuration Web UI - Personalization |
Tasks for Configuring Central CTS |
Creating or Changing System Clusters |
Setting TMS Parameters for Central CTS |
TMS Parameters for Central CTS |
Configuring RFC Destinations for Central CTS |
Deploy Destination |
Distributing CTS Plug-Ins to the Managed Systems |
Connecting System Clusters |
Defining Import Targets |
Deleting System Clusters |
Using Central Change and Transport System |
Activating Services for CTS Transport Manager Web UI |
CTS Transport Manager Web UI - Layout |
Displaying Transport Collections on the Central CTS Server |
Displaying Assignments to Transport Collections in Managed Syste |
Performing Imports in System Clusters |
Activating Import Queue Web UI for System Clusters |
Importing Transport Collections into System Clusters |
Performing Imports if SAP Solution Manager is Not Working |
Activating and Displaying the Application Log for Central CTS |
Change Control Management Using Central Change and Transport Sys |
Using Central CTS with Change Request Management and QGM Project |
Quality Gate Management |
Project Management Using Quality Gate Management |
Phases in Quality Gate Management |
Integration with Change Request Management |
Quality Gate Management Prerequisites |
QGM Project Overview |
Setting Up Quality Gates and Assigning Project Phases |
Checking the Quality Gate Configuration |
Maintenance Cycles in QGM |
Creating and Editing a Maintenance Cycle |
Switching a Maintenance Cycle |
Importing Projects |
Working with Project Logs |
Carrying out a TMS Check |
Using the Search Function |
QGM Data for a Project |
Changes Tab |
Creating a Change |
Maintaining Changes |
Setting the Status of a Change |
Transport of Changes |
Creating and Releasing a Transport Request |
Assigning a Transport Request |
Importing Transports of Copies |
Importing Changes |
Task Lists in Quality Gate Management |
Transports Tab |
Working with Transport Requests |
Importing Transport Requests |
Creating Transports of Copies |
Processing Critical Objects |
Decoupling a Transport Request |
Quality Gates Tab |
Working with Quality Gates |
Working with Issues |
Resetting a Q-Gate |
Phase Switch for Projects Enabled for Change Request Management |
Calendar View Tab |
Risks Tab |
Declaring a Transport Error as Repaired |
System Landscape Graphic Tab |
Enabling and Disabling Import Locks |
Downgrade Protection Tab |
Downgrade Protection |
Cross-System Object Lock |
Conflict Analysis Scenarios |
Release Check |
Reassign Check |
Predecessor Check |
Imminent Check |
Import Groups in Downgrade Protection |
Closing a Project |
Change Request Management |
Change Request Management in the WebClient UI |
Using the Search Function in the WebClient UI |
My Messages Widgets |
Including Custom Fields in the WebClient UI |
Change Management Work Center |
Processes in Change Request Management |
Request for Change |
Processing Requests for Change |
Creating a Change Transaction |
Creating Templates for Requests for Change |
Validating a Request for Change |
Starting the Approval Process and Approving a Request for Change |
Rejecting a Request for Change |
Change Document |
Processing Normal Changes |
Preliminary Import of Normal Changes |
Configuring the Preliminary Import Function |
Processing Urgent Changes |
Using the Code Inspector in Urgent Changes |
Distributing Urgent Changes |
Configuring the Dialog Window for Creating Transport Requests in |
Processing Administrative Changes |
Processing General Changes |
Editing Job Scheduling Change Documents |
Defect Correction Processing |
Project Cycle |
Processing a Project Cycle |
Phases in the Project and Maintenance Cycle |
Maintenance Cycle |
Processing a Maintenance Cycle |
Phases in the Project and Maintenance Cycle |
Functions in Change Transactions |
Specify Processor in Transaction |
Copy Transactions |
Follow-Up Transactions |
Approval Procedures |
Substitution |
Rule Policies |
Sending E-Mails |
E-Mail Notifications |
Check Lists |
Actions |
PPF Actions in Change Request Management |
Parameters for PPF Actions |
Projects and Solutions |
Working With Structure Objects in Change Transactions |
Texts and Text Templates |
Documents |
Reference Objects |
Processing Log |
Application Log |
Test Management Integration |
Transport Management Functions in the WebClient UI |
Decoupling a Transport Request |
Assign Transport Requests |
Reassigning Changes to Other Projects |
Approving and Exporting Critical Objects |
Transports into the Sandbox System |
Status-Dependent Import and Selective Import of Transport Reques |
Landscape Assignment Block |
Time Recording |
IT Calendar Integration |
SAP Notes |
Integration of Project Management Projects and Change Request Ma |
Troubleshooting in Change Transactions |
Reports in Change Request Management |
Report: Change Request Management |
Project and Transport Administration |
Scheduling Tool |
Task List |
Status Administration in Task Lists |
Making Manual Changes to a Task List |
Analyzing Task Lists |
Changing the Status of Task Lists |
Creating Transport Requests |
Registering Transport Requests |
Creating Transport Tasks |
Creating Transports of Copies |
Releasing Transport Requests |
Checking Transports |
Importing Transport Requests |
Importing Transport Requests: Options |
Correcting Import Errors Manually |
Withdrawing Changes |
Displaying the TMS Alert Viewer |
Displaying the TMS Import Monitor |
Displaying the TMS Import History |
Scheduling the Automatic Import of Urgent Changes in Parallel Sy |
Closing the Task List |
Tracking Changes in Change Request Management |
Tracking Changes for a Project |
Displaying Information About Transport Requests in a System |
Comparing Transport Requests in Two Systems |
Tracking Transport Requests Across a Transport Route |
Critical Transport Object Checks |
Activating Critical Transport Object Checks |
Specifying Critical Customizing Objects |
Specifying Critical Workbench Objects |
Generic Critical Objects |
Approving and Exporting Critical Objects |
Dual Landscape Synchronization (Retrofit) |
Retrofitting Transport Requests |
Copying Changes Using the Automatic Import with Transport of Cop |
Copying Changes Using the Correction Workbench and BC Sets |
Copying Object Changes Using the Correction Workbench |
Copying Object Changes Using Business Configuration Sets |
Confirm Changes |
Merge Editor |
Split-Screen Editor |
Downgrade Protection |
Cross-System Object Lock |
Conflict Analysis Scenarios |
Release Check |
Reassign Check |
Predecessor Check |
Imminent Check |
Using the Downgrade Protection Assignment Block |
Import Groups in Downgrade Protection |
Configuring Change Request Management |
Configuring Change Request Management Using SAP Solution Manager |
Installed Base |
Settings for Change Transactions in Project Administration |
System Change Option |
Configuration Check |
IT Service Management |
IT Service Management Concepts |
Message Types in IT Service Management |
Scenarios in IT Service Management |
Roles in IT Service Management |
Processes in IT Service Management |
Incident Management |
Problem Management |
Service Request Management |
Service Orders and Service Catalogs |
Processing Operations Tasks |
Processing Knowledge Articles |
Processing Surveys |
Functions in IT Service Management |
Using the Inbox |
Rule Policies |
Creating Templates for Messages |
Time Recording |
Check Lists |
Using Workflow Tasks |
Substitution |
Actions in IT Service Management |
Working with Actions in IT Service Management |
Actions for Incident Messages |
Assignment Blocks in IT Service Management |
Texts and Text Templates |
SAP Collaboration |
External Help Desk |
SAP Notes |
Reference Objects |
Related Sources |
IT Service Management in the WebClient UI |
Using the WebClient UI |
Using the Search Function in the WebClient UI |
IT News |
My Messages Widgets |
Including Custom Fields in the WebClient UI |
Creating Messages |
Creating Incident Messages as an End User |
Creating Incident Messages as a Dispatcher or Processor |
Creating Service Requests as an End User |
Creating Service Requests as a Dispatcher or Processor |
Creating Service Orders as an End User |
Creating Problem Messages |
Creating Messages in Other Applications |
Creating Support Messages with NOTIF_CREATE |
Finding a Message |
Dispatching a Message to a Processor |
Processing Messages |
Processing Messages as End User |
Processing Messages as a Processor |
Displaying Message Information |
Processing Service Orders as a Processor |
Copy Transactions |
Follow-Up Transactions |
Recording Working Time |
Calculating Service Times |
Forwarding Messages |
Communicating with External Help Desks |
Providing Solutions |
Sending E-Mails |
Creating Partner Notes on SAP Service Marketplace |
Replying to Solution Proposals or Questions |
Confirming Solutions |
Incident Management Work Center |
Reporting in IT Service Management |
Reporting in Incident Management |
BW-Based Reporting Setup Settings |
BW-Based Reporting for Messages |
Report: Effort for Service Desk Messages |
External Help Desk Integration |
Processes for External Help Desks |
Configuration and Administration of IT Service Management |
Configuration of IT Service Management |
Configuration with SAP Solution Manager Configuration |
Master Data |
Installed Base |
Configuring Business Partners |
Creating Users and Business Partners Automatically |
Generating Business Partners and Users for IT Service Providers |
Service Operations |
Configuring Service Catalogs |
Configuring Service Request Management |
Configuring Single Sign-On in SAP Solution Manager of Partner |
Forwarding Incidents to SAP Outside Business Hours (IT Service P |
Archiving |
Application Operations |
System and Application Monitoring |
System, Database, and Host Monitoring Using Monitoring and Alert |
Set up System Monitoring Widget |
Configuring the System Monitoring Widget |
Using the System Monitoring Widget |
Monitoring a System |
Monitoring a Database |
Monitoring a Host |
System Monitoring |
System Monitoring Work Center |
Managing Favorites |
Manage Tool List |
Alert Inbox |
Self-Diagnosis |
Performing a Self-Diagnosis |
System Monitoring Change Mode |
CCMS and SAP Solution Manager |
System Monitoring Setup |
Select Active Systems |
Check RFC Connection for System Monitoring |
Set-Up System-Specific Checks |
Copy Customizing |
Insert Additional Hardware Components |
Insert Software Components |
Alert Overview |
Displaying Alerts |
Reset Alert |
Defining User Alerts |
Activating/Deactivating SAP Solution Manager Monitoring |
Connectivity Monitoring |
Check Connectivity between Solution Manager and Managed Systems |
Check Connectivity between Managed Systems |
End User Experience Monitoring |
EEMon Setup |
Setting Up an Initial EEMon Infrastructure |
Assigning Roles to EEMon Users |
Installing Diagnostics Agents on End User Hosts |
Creating EEMon Scripts and Distributing Them on Robots |
Adjusting Parameters |
Grouping EEMon Robots Regionally or Functionally |
Alert Configuration |
Specifying Alert Thresholds |
Activating and Deactivating Alerting |
Configuring Alert Notifications |
Configuring SAP NetWeaver BW Reporting |
Defining Local Work Modes for SLA Reporting |
Activating and Deactivating EEMon Functions |
Activating Monitoring for Global Work Modes |
End User Experience Monitor |
Error Codes in End User Experience Monitor |
Starting the End User Experience Monitor |
Arranging Views on Tabs |
Locking a View for Static Monitoring |
Changing the Background Image |
Triggering Traces |
Changing Parameters Temporarily for Error Analysis |
Changing Error Codes |
Loading the Execution Log from the EEMon Robot to the EEMon Edit |
Identifying Errors |
Dashboard for End User Experience Reporting |
End User Experience Reporting App |
Configuring End User Experience Reporting Apps |
Interactive Reports for Scenarios |
Integration Monitoring |
PI Monitoring |
Setting up Process Integration Monitoring |
Overview Monitor |
Viewing the Status of an SAP NetWeaver Process Integration Domai |
Finding the Root Cause of Problems |
Component Monitor |
Finding the Root Cause of Problems in Components |
Channel Monitor |
Finding the Root Cause of Problems in Channels |
Message Monitor |
Analyzing the Messages in Error Status |
Analyzing the Messages in Backlog Status |
Fixing the Problem in Messages |
Searching for Indexed and Archived Messages |
Using Component Based Message Alerting |
Interface and Connection Monitoring |
Configuring an Interface and Connection Monitoring Scenario |
Integrating Cloud Services for Exception Monitoring |
Specifying a Dynamic Time Frame (IDoc only) |
Creating an EEMon Script for SOAP Requests |
Displaying Interface and Connection Monitoring Scenarios |
Monitoring the Performance of Web Services |
Message Flow Monitoring |
Setting Up Message Flow Monitoring |
Starting the Message Flow Monitor |
Checking the Status of a Business Transaction |
Monitoring Message Flows and Handling Errors |
Connection Monitoring |
Workflow Monitoring |
Job Monitoring and Business Intelligence Monitoring |
Job Monitoring |
Configuring Job Monitoring |
Monitoring the Status of Jobs |
BI Monitoring |
Monitoring System Types |
BO Job Monitor |
Viewing the Status of Jobs |
Finding the Root Cause of Problems in Jobs |
BW Process Chain Monitor |
Viewing the Status of Process Chains |
Finding the Root Cause of Problems in Process Chains |
BW Report Monitor |
Viewing the Status of Query or Template Execution |
Finding the Root Cause of Problems in Query or Template Executio |
SAP Data Service Monitor |
Viewing the Status of Jobs |
Finding the Root Cause of Problems in Jobs |
Metrics in BI Monitoring |
Out-of-Time-Window Calculation |
Not-Started-on-Time Calculation |
BI Monitoring Configuration |
Configuration of Thresholds for BI Monitoring Metrics |
Exporting and Importing Managed Objects Data |
Technical Analytics and Dashboards |
Interactive Reporting |
Using Interactive Reporting |
Selecting Systems, Scenarios, Hosts, and Databases for Display |
Interactive Reports for ABAP Systems |
Interactive Reports for Systems - Overview |
Interactive Reports for ABAP Systems - Availability |
Interactive Reports for ABAP Systems - Performance |
Interactive Reports for ABAP Systems - Exceptions |
Interactive Reports for ABAP Systems - Capacity |
Interactive Reports for ABAP Systems - Usage |
Technical informationen about interactive reports for ABAP syste |
Interactive Reports for Java Systems |
Interactive Reports for Systems - Overview |
Interactive Reports for Java Systems - Availability |
Interactive Reports for Java Systems - Performance |
Interactive Reports for Java Systems - Capacity |
Interactive Reports for Java Systems - Usage |
Technical informationen about interactive reports for Java syste |
Interactive Reports for Hosts |
Interactive Reports for Hosts - Overview |
Interactive Reports for Hosts - Availability |
Interactive Reports for Hosts - Capacity |
Technical informationen about interactive reports for hosts |
Interactive Reports for Databases |
Interactive Reports for Databases - Overview |
Interactive Reports for Databases - Availability |
Interactive Reports for Databases - Performance |
Interactive Reports for Databases - Exceptions |
Interactive Reports for Databases - Capacity |
Interactive Reports for Databases - Usage |
Technical informationen about interactive reports for databases |
Interactive Reports for Scenarios |
Interactive Reports for Scenarios - Overview |
Interactive Reports for Scenarios - Availability |
Interactive Reports for Scenarios - Performance |
Technical informationen about interactive reports for scenarios |
Troubleshooting in BW-Based ABAP Statistics Data Reporting |
Check Table Size and Structure of ASR Aggregates |
Change ASR Aggregate Extraction Settings |
ASR Aggregate Extraction Change Example |
ASR Profile |
Settings to Save TREX Client Aggregates in BW |
Settings to Save Web Service Consumer Aggregates in BW |
Settings to Save Time Profile Aggregates in BW |
Settings to Save Web Service Provider Aggregates in BW |
Settings to Save ESI Time Profile Aggregates in BW |
Settings to Save External System Load Aggregates in BW |
Settings to Save Inbox Queue Aggregates in BW |
Settings to Save RFC Client Aggregates in BW |
Settings to Save RFC Client Destination Aggregates in BW |
Settings to Save RFC Server Aggregates in BW |
Settings to Save RFC Server Destination Aggregates in BW |
Settings to Save Response Time Distribution Aggregates in BW |
Settings to Save Webserver Destination Aggregates in BW |
Settings to Save Webserver Aggregates in BW |
Technical Information about Monitoring Data Reporting |
Getting MAI Data for Interactive Reporting |
Passing and Storing MAI Data in the Business Warehouse |
Troubleshooting Tools |
Monitoring and Optimizing MAI Data Reporting Performance |
Technical Information about ABAP Statistics Data Reporting |
Getting ABAP Statistics Data for Reporting Applications |
Passing ABAP Statistics Data to the Business Warehouse |
Troubleshooting Tools |
Monitoring and Optimizing ASR Reporting Performance |
Metric Monitor |
Using the Metric Monitor |
Self-Monitoring of BW-Based Reporting |
Monitoring Data Loading |
Messages of the BW-Based Reporting Self-Check |
Creating Your Own Queries for Interactive Reporting |
Adjust Report Display in Interactive Reporting |
Application Dashboard |
System Availability App |
System Performance App |
End User Experience Reporting App |
DVM Index App |
Index Statistics App |
Data Volume Management Achievements App |
Archiving Statistics App |
Technical Monitoring Dashboard |
App: Several Metrics for a Managed Object |
Configure App: Several Metrics for One Managed Object |
App: A Metric for Several Managed Objects |
Configure App: A Metric for Several Managed Objects |
Extending the Set of Selectable Metrics |
Technical Reporting |
SAP EarlyWatch Alert |
Using SAP EarlyWatch Alert |
Creating Report and Displaying Session Details |
Saving, Retrieving, and Archiving EarlyWatch Alerts |
Defining the Recipient of a Service Session Report |
Service Level Reporting |
Using Service Level Reporting |
Setting up Service Level Reporting |
Service Level Reporting Change Mode |
Maintain General Settings |
Specify Systems and Contents for Service Level Report |
Select Business Processes for the Service Level Report |
Select Business Processes from the Business Process Monitoring |
Processing Service Level Report Data Manually |
Create Service Level Report |
Creating, Saving, and Archiving Service Level Reports Manually |
Processing Service Level Report Sessions |
Report: Central Session Management |
Sending E-Mails Automatically |
Key Performance Indicators in the Service Level Report |
KPI Calculation |
Service Data Control Center |
Activating the Service Data Control Center |
Reactivating the Old Service Data Control Center |
SDCCN Management in the SAP Solution Manager |
Displaying/Requesting SDCCN Data |
RFC Destinations |
Task Views |
"Open" View |
"Completed" View |
"Deleted View |
"Task Log" View |
Overview of Task Attributes |
Create Tasks |
Create Session Add-Ons |
Create Task to Delete Old Session and Log Data |
Create a Task to Export Session Data to a File |
Create a Maintenance Package Task |
Create a Task to Refresh the Service Definitions |
Create task to update session list |
Create Task to Get Session Data |
Create Task to Send Session Data |
Create a Dialog Task for a Service Preparation Check |
Changing a Scheduled Task |
Task Settings |
Task Processor Settings |
User-Specific Task Log Settings |
Task-Specific Settings |
Service Preparation Check (RTCCTOOL) |
Data Request Settings |
Maintenance Settings |
RFC Settings |
Task Log Settings |
Solution Reporting |
Analysis: Services |
Analysis: System Availability |
Analysis: System Administration |
Report: Change Request Management |
Analysis: Service Desk Messages |
Analysis: Issues and Top Issues |
Interactive Reporting |
Using Interactive Reporting |
Selecting Systems, Scenarios, Hosts, and Databases for Display |
Interactive Reports for ABAP Systems |
Interactive Reports for Systems - Overview |
Interactive Reports for ABAP Systems - Availability |
Interactive Reports for ABAP Systems - Performance |
Interactive Reports for ABAP Systems - Exceptions |
Interactive Reports for ABAP Systems - Capacity |
Interactive Reports for ABAP Systems - Usage |
Technical informationen about interactive reports for ABAP syste |
Interactive Reports for Java Systems |
Interactive Reports for Systems - Overview |
Interactive Reports for Java Systems - Availability |
Interactive Reports for Java Systems - Performance |
Interactive Reports for Java Systems - Capacity |
Interactive Reports for Java Systems - Usage |
Technical informationen about interactive reports for Java syste |
Interactive Reports for Hosts |
Interactive Reports for Hosts - Overview |
Interactive Reports for Hosts - Availability |
Interactive Reports for Hosts - Capacity |
Technical informationen about interactive reports for hosts |
Interactive Reports for Databases |
Interactive Reports for Databases - Overview |
Interactive Reports for Databases - Availability |
Interactive Reports for Databases - Performance |
Interactive Reports for Databases - Exceptions |
Interactive Reports for Databases - Capacity |
Interactive Reports for Databases - Usage |
Technical informationen about interactive reports for databases |
Interactive Reports for Scenarios |
Interactive Reports for Scenarios - Overview |
Interactive Reports for Scenarios - Availability |
Interactive Reports for Scenarios - Performance |
Technical informationen about interactive reports for scenarios |
Troubleshooting in BW-Based ABAP Statistics Data Reporting |
Check Table Size and Structure of ASR Aggregates |
Change ASR Aggregate Extraction Settings |
ASR Aggregate Extraction Change Example |
ASR Profile |
Settings to Save TREX Client Aggregates in BW |
Settings to Save Web Service Consumer Aggregates in BW |
Settings to Save Time Profile Aggregates in BW |
Settings to Save Web Service Provider Aggregates in BW |
Settings to Save ESI Time Profile Aggregates in BW |
Settings to Save External System Load Aggregates in BW |
Settings to Save Inbox Queue Aggregates in BW |
Settings to Save RFC Client Aggregates in BW |
Settings to Save RFC Client Destination Aggregates in BW |
Settings to Save RFC Server Aggregates in BW |
Settings to Save RFC Server Destination Aggregates in BW |
Settings to Save Response Time Distribution Aggregates in BW |
Settings to Save Webserver Destination Aggregates in BW |
Settings to Save Webserver Aggregates in BW |
Technical Information about Monitoring Data Reporting |
Getting MAI Data for Interactive Reporting |
Passing and Storing MAI Data in the Business Warehouse |
Troubleshooting Tools |
Monitoring and Optimizing MAI Data Reporting Performance |
Technical Information about ABAP Statistics Data Reporting |
Getting ABAP Statistics Data for Reporting Applications |
Passing ABAP Statistics Data to the Business Warehouse |
Troubleshooting Tools |
Monitoring and Optimizing ASR Reporting Performance |
Metric Monitor |
Using the Metric Monitor |
Self-Monitoring of BW-Based Reporting |
Monitoring Data Loading |
Messages of the BW-Based Reporting Self-Check |
Creating Your Own Queries for Interactive Reporting |
Adjust Report Display in Interactive Reporting |
Reporting in the System Monitoring Work Center |
IT Performance Reporting |
Using IT Perfomance Reporting |
Set-Up IT Performance Reporting |
Display User Queries in IT Performance Reporting |
Monitoring History |
Using Monitoring History |
Monitoring Data Reporting Requirements |
Monitoring Data Reporting Data Flow |
Technical Administration and Guided Procedures |
Guided Procedure Authoring (GPA) |
Accessing the Guided Procedure Browser |
Creating a Guided Procedure |
Creating Custom Activities and Screen Components |
Implementing Custom Automatic Activities |
Implementing Custom Manual Activities |
Creating Custom Web Dynpro Screen Components |
Editing a Guided Procedure |
Overview of GPA Step Types and Content Types |
Editing Help Texts For Custom Guided Procedures |
How Help Texts Are Displayed in the GP |
Editing Help Texts For Different Versions of a GP |
Activating a Guided Procedure and Editing Attributes |
Monitoring the Execution Status of Guided Procedures (Log Book) |
Example: A Guided Procedure for Cross-Database Comparison |
Managing Work Modes |
Planning a Work Mode |
Setting Notification for Systems |
Managing Notification of Work Modes |
Defining the Level of Monitoring |
Performing a Downtime |
Editing a Downtime (Optional) |
Reusing Work Modes (Optional) |
Managing Templates |
Analyzing Work Modes |
Analyzing Downtimes |
IT Calendar |
Viewing Events |
Planning an IT Event |
Planning Work Modes |
Managing Notification of Work Modes |
Defining the Level of Monitoring |
Performing a Downtime |
Editing Events |
Notification Management |
Setting Up Servers |
Recipient and Recipient List Management |
Adding Recipients to the Global Recipient Pool |
Adding Recipient Lists |
Defining Availability and Absence of Recipients |
Maintaining Notification Settings for Recipient Lists |
Notifying Users |
Sending Notifications from Alert Inbox or Self-Monitoring |
Sending Notifications from PI Monitoring |
Sending Notifications from BI Monitoring |
Personalizing Notification Settings |
Central Tool Access |
Managing Tools |
Root Cause Analysis and Exception Management |
Root Cause Analysis |
End-to-End Analysis |
Change Analysis |
Exception Analysis |
Trace Analysis |
Workload Analysis |
Host Analysis |
System Analysis |
Change Reporting |
Expert Links (System Analysis) |
Database Analysis |
Exception Management |
Configuring Collection of Single Exceptions |
Configuring Collection of Multi-Step (IPA) Exceptions |
Monitoring and Handling Exceptions |
Exception Management Instrumentation Platform |
Configuration Validation |
Creating a Target System |
Creating a Comparison List |
Creating a Custom Report |
Executing a Report |
Executing an Ad Hoc Report |
Data Volume Management |
Work Centers in Application Operations |
Technical Monitoring Work Center |
Technical Monitoring Alert Inbox |
Analyzing Alerts |
Processing Alerts |
Managing Problem Analysis |
Job Monitoring and Business Intelligence Monitoring |
Job Monitoring |
Configuring Job Monitoring |
Monitoring the Status of Jobs |
BI Monitoring |
Monitoring System Types |
BO Job Monitor |
Viewing the Status of Jobs |
Finding the Root Cause of Problems in Jobs |
BW Process Chain Monitor |
Viewing the Status of Process Chains |
Finding the Root Cause of Problems in Process Chains |
BW Report Monitor |
Viewing the Status of Query or Template Execution |
Finding the Root Cause of Problems in Query or Template Executio |
SAP Data Service Monitor |
Viewing the Status of Jobs |
Finding the Root Cause of Problems in Jobs |
Metrics in BI Monitoring |
Out-of-Time-Window Calculation |
Not-Started-on-Time Calculation |
BI Monitoring Configuration |
Configuration of Thresholds for BI Monitoring Metrics |
Exporting and Importing Managed Objects Data |
Integration Monitoring |
PI Monitoring |
Setting up Process Integration Monitoring |
Overview Monitor |
Viewing the Status of an SAP NetWeaver Process Integration Domai |
Finding the Root Cause of Problems |
Component Monitor |
Finding the Root Cause of Problems in Components |
Channel Monitor |
Finding the Root Cause of Problems in Channels |
Message Monitor |
Analyzing the Messages in Error Status |
Analyzing the Messages in Backlog Status |
Fixing the Problem in Messages |
Searching for Indexed and Archived Messages |
Using Component Based Message Alerting |
Interface and Connection Monitoring |
Configuring an Interface and Connection Monitoring Scenario |
Integrating Cloud Services for Exception Monitoring |
Specifying a Dynamic Time Frame (IDoc only) |
Creating an EEMon Script for SOAP Requests |
Displaying Interface and Connection Monitoring Scenarios |
Monitoring the Performance of Web Services |
Message Flow Monitoring |
Setting Up Message Flow Monitoring |
Starting the Message Flow Monitor |
Checking the Status of a Business Transaction |
Monitoring Message Flows and Handling Errors |
Connection Monitoring |
Workflow Monitoring |
End User Experience Monitoring |
EEMon Setup |
Setting Up an Initial EEMon Infrastructure |
Assigning Roles to EEMon Users |
Installing Diagnostics Agents on End User Hosts |
Creating EEMon Scripts and Distributing Them on Robots |
Adjusting Parameters |
Grouping EEMon Robots Regionally or Functionally |
Alert Configuration |
Specifying Alert Thresholds |
Activating and Deactivating Alerting |
Configuring Alert Notifications |
Configuring SAP NetWeaver BW Reporting |
Defining Local Work Modes for SLA Reporting |
Activating and Deactivating EEMon Functions |
Activating Monitoring for Global Work Modes |
End User Experience Monitor |
Error Codes in End User Experience Monitor |
Starting the End User Experience Monitor |
Arranging Views on Tabs |
Locking a View for Static Monitoring |
Changing the Background Image |
Triggering Traces |
Changing Parameters Temporarily for Error Analysis |
Changing Error Codes |
Loading the Execution Log from the EEMon Robot to the EEMon Edit |
Identifying Errors |
Dashboard for End User Experience Reporting |
End User Experience Reporting App |
Configuring End User Experience Reporting Apps |
Interactive Reports for Scenarios |
Interactive Reporting |
Using Interactive Reporting |
Selecting Systems, Scenarios, Hosts, and Databases for Display |
Interactive Reports for ABAP Systems |
Interactive Reports for Systems - Overview |
Interactive Reports for ABAP Systems - Availability |
Interactive Reports for ABAP Systems - Performance |
Interactive Reports for ABAP Systems - Exceptions |
Interactive Reports for ABAP Systems - Capacity |
Interactive Reports for ABAP Systems - Usage |
Technical informationen about interactive reports for ABAP syste |
Interactive Reports for Java Systems |
Interactive Reports for Systems - Overview |
Interactive Reports for Java Systems - Availability |
Interactive Reports for Java Systems - Performance |
Interactive Reports for Java Systems - Capacity |
Interactive Reports for Java Systems - Usage |
Technical informationen about interactive reports for Java syste |
Interactive Reports for Hosts |
Interactive Reports for Hosts - Overview |
Interactive Reports for Hosts - Availability |
Interactive Reports for Hosts - Capacity |
Technical informationen about interactive reports for hosts |
Interactive Reports for Databases |
Interactive Reports for Databases - Overview |
Interactive Reports for Databases - Availability |
Interactive Reports for Databases - Performance |
Interactive Reports for Databases - Exceptions |
Interactive Reports for Databases - Capacity |
Interactive Reports for Databases - Usage |
Technical informationen about interactive reports for databases |
Interactive Reports for Scenarios |
Interactive Reports for Scenarios - Overview |
Interactive Reports for Scenarios - Availability |
Interactive Reports for Scenarios - Performance |
Technical informationen about interactive reports for scenarios |
Troubleshooting in BW-Based ABAP Statistics Data Reporting |
Check Table Size and Structure of ASR Aggregates |
Change ASR Aggregate Extraction Settings |
ASR Aggregate Extraction Change Example |
ASR Profile |
Settings to Save TREX Client Aggregates in BW |
Settings to Save Web Service Consumer Aggregates in BW |
Settings to Save Time Profile Aggregates in BW |
Settings to Save Web Service Provider Aggregates in BW |
Settings to Save ESI Time Profile Aggregates in BW |
Settings to Save External System Load Aggregates in BW |
Settings to Save Inbox Queue Aggregates in BW |
Settings to Save RFC Client Aggregates in BW |
Settings to Save RFC Client Destination Aggregates in BW |
Settings to Save RFC Server Aggregates in BW |
Settings to Save RFC Server Destination Aggregates in BW |
Settings to Save Response Time Distribution Aggregates in BW |
Settings to Save Webserver Destination Aggregates in BW |
Settings to Save Webserver Aggregates in BW |
Technical Information about Monitoring Data Reporting |
Getting MAI Data for Interactive Reporting |
Passing and Storing MAI Data in the Business Warehouse |
Troubleshooting Tools |
Monitoring and Optimizing MAI Data Reporting Performance |
Technical Information about ABAP Statistics Data Reporting |
Getting ABAP Statistics Data for Reporting Applications |
Passing ABAP Statistics Data to the Business Warehouse |
Troubleshooting Tools |
Monitoring and Optimizing ASR Reporting Performance |
Metric Monitor |
Using the Metric Monitor |
Self-Monitoring of BW-Based Reporting |
Monitoring Data Loading |
Messages of the BW-Based Reporting Self-Check |
Creating Your Own Queries for Interactive Reporting |
Adjust Report Display in Interactive Reporting |
Technical Administration Work Center |
IT Task Management |
Creating Tasks |
Creating Guided Procedure-Based Tasks in Standard Mode |
Creating Guided Procedure-Based Tasks in Expert Mode |
Creating Simple Tasks |
Managing Tasks |
Modes in IT Task Planning |
Managing Work Modes |
Planning a Work Mode |
Setting Notification for Systems |
Managing Notification of Work Modes |
Defining the Level of Monitoring |
Performing a Downtime |
Editing a Downtime (Optional) |
Reusing Work Modes (Optional) |
Managing Templates |
Analyzing Work Modes |
Analyzing Downtimes |
Central Tool Access |
Managing Tools |
Central System Administration |
Central System Administration Session |
Central System Administration Setup |
Choosing Administration and Monitoring Work Area |
Defining Task Views |
Specifying Report Content |
Copying Customizing |
Assigning Roles |
Checking RFC Destinations |
Customizing Task Log Book and Task Log History |
Specifying System Data and Initially Setting Up Tasks |
Setting Up Report Cover Page |
Central System Administration Operation |
Processing Open Tasks |
Creating User-Specific Tasks |
Workflow Management |
Managing Notifications |
Service Availability Management |
Configuring Service Availability Management |
Assigning a Business Partner to be Informed About a Service Outa |
Setting Up Service Availability Monitoring |
Scheduling Agreed Service Times (AST) |
Creating a Service Time Pattern |
Creating Follow-Up ASTs |
Maintaining Service Outages, as the Administrator Responsible |
Adjusting Service Outages |
Hiding Service Outages Caused by False Alarms |
Confirming a Service Outage, as an IT Service Manager |
Displaying and Reporting SAM Data |
Reporting Monthly or Yearly Service Availability Data |
Displaying Service Outages |
Displaying Agreed Service Times |
MDM Administration Cockpit |
IT Calendar |
Viewing Events |
Planning an IT Event |
Planning Work Modes |
Managing Notification of Work Modes |
Defining the Level of Monitoring |
Performing a Downtime |
Editing Events |
Notification Management |
Setting Up Servers |
Recipient and Recipient List Management |
Adding Recipients to the Global Recipient Pool |
Adding Recipient Lists |
Defining Availability and Absence of Recipients |
Maintaining Notification Settings for Recipient Lists |
Notifying Users |
Sending Notifications from Alert Inbox or Self-Monitoring |
Sending Notifications from PI Monitoring |
Sending Notifications from BI Monitoring |
Personalizing Notification Settings |
Guided Procedure Authoring (GPA) |
Accessing the Guided Procedure Browser |
Creating a Guided Procedure |
Creating Custom Activities and Screen Components |
Implementing Custom Automatic Activities |
Implementing Custom Manual Activities |
Creating Custom Web Dynpro Screen Components |
Editing a Guided Procedure |
Overview of GPA Step Types and Content Types |
Editing Help Texts For Custom Guided Procedures |
How Help Texts Are Displayed in the GP |
Editing Help Texts For Different Versions of a GP |
Activating a Guided Procedure and Editing Attributes |
Monitoring the Execution Status of Guided Procedures (Log Book) |
Example: A Guided Procedure for Cross-Database Comparison |
Root Cause Analysis Work Center |
Root Cause Analysis and Exception Management |
Root Cause Analysis |
End-to-End Analysis |
Change Analysis |
Exception Analysis |
Trace Analysis |
Workload Analysis |
Host Analysis |
System Analysis |
Change Reporting |
Expert Links (System Analysis) |
Database Analysis |
Exception Management |
Configuring Collection of Single Exceptions |
Configuring Collection of Multi-Step (IPA) Exceptions |
Monitoring and Handling Exceptions |
Exception Management Instrumentation Platform |
Configuration Validation |
Creating a Target System |
Creating a Comparison List |
Creating a Custom Report |
Executing a Report |
Executing an Ad Hoc Report |
Data Volume Management Work Center |
Status Summary |
Improvement Projects |
Analyses |
Forecast & Simulation |
Decision Maker |
Queries |
Statistics and Trends |
Displaying Data Allocation Statistics |
Displaying Table Utilization Statistics |
Displaying Time-Based Data Distribution |
Displaying the Business Object Footprint |
Reorganization and Compression |
Impact and References |
Potential Savings |
Displaying Potential Savings |
Displaying Time-Based Data Distribution |
Archiving Information |
Service Documents |
Creating Service Sessions |
Performing Guided Self-Services |
Reports |
Related Links |
Content Browser |
Virtual Fields Generator |
SAP Solution Manager Configuration |
System, Database, and Host Monitoring Using Monitoring and Alert |
Set up System Monitoring Widget |
Installing the System Monitoring Widget |
Configuring the System Monitoring Widget |
Using the System Monitoring Widget |
Monitoring a System |
Monitoring a Database |
Monitoring a Host |
End User Experience Monitoring |
EEMon Setup |
Setting Up an Initial EEMon Infrastructure |
Assigning Roles to EEMon Users |
Installing Diagnostics Agents on End User Hosts |
Creating EEMon Scripts and Distributing Them on Robots |
Adjusting Parameters |
Grouping EEMon Robots Regionally or Functionally |
Alert Configuration |
Specifying Alert Thresholds |
Activating and Deactivating Alerting |
Configuring Alert Notifications |
Configuring SAP NetWeaver BW Reporting |
Defining Local Work Modes for SLA Reporting |
Activating and Deactivating EEMon Functions |
Activating Monitoring for Global Work Modes |
End User Experience Monitor |
Error Codes in End User Experience Monitor |
Starting the End User Experience Monitor |
Arranging Views on Tabs |
Locking a View for Static Monitoring |
Changing the Background Image |
Triggering Traces |
Changing Parameters Temporarily for Error Analysis |
Changing Error Codes |
Loading the Execution Log from the EEMon Robot to the EEMon Edit |
Identifying Errors |
Dashboard for End User Experience Reporting |
End User Experience Reporting App |
Configuring End User Experience Reporting Apps |
Interactive Reports for Scenarios |
Integration Monitoring |
PI Monitoring |
Setting up Process Integration Monitoring |
Overview Monitor |
Viewing the Status of an SAP NetWeaver Process Integration Domai |
Finding the Root Cause of Problems |
Component Monitor |
Finding the Root Cause of Problems in Components |
Channel Monitor |
Finding the Root Cause of Problems in Channels |
Message Monitor |
Analyzing the Messages in Error Status |
Analyzing the Messages in Backlog Status |
Fixing the Problem in Messages |
Searching for Indexed and Archived Messages |
Using Component Based Message Alerting |
Interface and Connection Monitoring |
Configuring an Interface and Connection Monitoring Scenario |
Integrating Cloud Services for Exception Monitoring |
Specifying a Dynamic Time Frame (IDoc only) |
Creating an EEMon Script for SOAP Requests |
Displaying Interface and Connection Monitoring Scenarios |
Monitoring the Performance of Web Services |
Message Flow Monitoring |
Setting Up Message Flow Monitoring |
Starting the Message Flow Monitor |
Checking the Status of a Business Transaction |
Monitoring Message Flows and Handling Errors |
Connection Monitoring |
Workflow Monitoring |
Job Monitoring and Business Intelligence Monitoring |
Job Monitoring |
Configuring Job Monitoring |
Monitoring the Status of Jobs |
BI Monitoring |
Monitoring System Types |
BO Job Monitor |
Viewing the Status of Jobs |
Finding the Root Cause of Problems in Jobs |
BW Process Chain Monitor |
Viewing the Status of Process Chains |
Finding the Root Cause of Problems in Process Chains |
BW Report Monitor |
Viewing the Status of Query or Template Execution |
Finding the Root Cause of Problems in Query or Template Executio |
SAP Data Service Monitor |
Viewing the Status of Jobs |
Finding the Root Cause of Problems in Jobs |
Metrics in BI Monitoring |
Out-of-Time-Window Calculation |
Not-Started-on-Time Calculation |
BI Monitoring Configuration |
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