You create the Service Level Report to send it to the person responsible.
You have:
processed the session data
setup automatic E-Mail sending, if necessary
You can create and display a Service Level Report in various ways.
From the Service Level Reporting overview
HTML report
Choose a link to a Service Level Report.
Note
You can send the report as an E-mail, to yourself and any number of other recipients (
Add Recipient…
pushbutton). You can only enter one recipient per row.
MS Word document
Choose the
Create Word Report
symbol.
Choose a report.
When you create the report, it appears as an attachment.
Note
You can send the report as an E-mail from MS Word.
From the Service Level Reporting session data
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You can display the HTML report and create the MS Word report with the
HTML Document
and
MS Word Document
pushbuttons respectively.
Note
To save an HTML document locally, choose
Choose the Central Session Management program under
You can now display the created Service Level Report and send it to the person responsible.