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Procedure documentationChanging Error Codes


You can globally assign certain error codes to another error class for EEMon robots or EEMon scripts. This hides specific error classes, and prevents alerts from being created.

Example Example

You set up EEMon monitoring and initially want only to monitor the availability of systems but not their performance. In this case, assign the status 1 (information) or 200 (OK) to the error type 501 (critical performance). No alert is generated if an error occurs.

End of the example.


  • You have administrator authorization.

  • You have started the end user experience monitor.


  1. Choose Administration.

  2. Choose Severity.

  3. Choose Add.

  4. Enter the error code that you want to change, in the Status field.

    Example: Error code 509 (script execution scheduled, but not performed) is assigned to the error class Information, by default. You want to assign the error class Error to the error code 509.

    For more information about the meaning of error codes, see Error Codes in the End User Experience Monitor.

  5. Assign the error class in the Severity column.

  6. Optional: To restrict the error class change to certain EEMon robots or EEMon scripts, enter the name of the object in the appropriate column.

Note Note

Sequence: The Severity assignment table is a filter that is applied from top to bottom. Once a rule can be applied, processing ends for this procedure. A specific rule must be at the top of the table, to take priority over the more general assignment.

You can specify the sequence of the rules, with Up and Down. Once a rule can be applied, processing ends.

End of the note.