This query gives you an overview of the processing duration and total processing time of messages, listed by calendar week. You can use other attributes as well as calender week, for display and filter selection. The default restrictions refers to the procedure type (here: problem message) and the system status of the problem messages (here: completed).
Object Type | Name | Technical Name | Value Restriction / Calculation |
---|---|---|---|
Characteristic | Transaction Type | 0SPRTTYPE | 0SPR_V_PROCTY_PR |
Characteristic | System status | 0SPRC1L___F104 | Finished, Completed, Released |
Characteristic | Category level 1 | 0SPRCATLV1 | |
Characteristic | Category level 2 | 0SPRCATLV2 | |
Characteristic | Category level 3 | 0SPRCATLV3 | |
Characteristic | Category level 4 | 0SPRCATLV4 | |
Characteristic | Project/Task List | 0SPRPRJCT | |
Characteristic | Solution Category | 0SPRSOLCT | |
Characteristic | Source Process | 0SPRSRCPR | |
Characteristic | IBase | 0SPRIBASE | |
Characteristic | Message Component | 0SPRMGCOM | |
Characteristic | Message Priority | 0SPRMGPRI | |
Characteristic | Business Partner | 0SPRBPNO | |
Characteristic | Business partner role | 0SPRBPROLE | |
Characteristic | Source-Specific ID | 0SPRSRCRI | |
Characteristic | Status Change Day | 0SPRSCDAY | |
Characteristic | Status Change Month | 0SPRSCMON | |
Characteristic | Status Change Quarter | 0SPRSCQUA | |
Characteristic | Status Change Week | 0SPRSCWEE | |
Characteristic | Status Change Year | 0SPRSCYEA | |
Characteristic | Created on | 0SPRCREATED | |
Characteristic | Message number | 0SPRMGNO | |
Characteristic | Configuration Item | 0SPRPRODID | |
Characteristic | Configuration Text | 0SPRTXTONJ |
Object Type | Name | Technical Name |
---|---|---|
Characteristic | Category level 1 | 0SPRCATLV1 |
Characteristic | Category level 2 | 0SPRCATLV2 |
Characteristic | Category level 3 | 0SPRCATLV3 |
Characteristic | Category level 4 | 0SPRCATLV4 |
Characteristic | Project/Task List | 0SPRPRJCT |
Characteristic | Solution Category | 0SPRSOLCT |
Characteristic | Transaction Type | 0SPRTTYPE |
Characteristic | Source Process | 0SPRSRCPR |
Characteristic | Source-Specific ID | 0SPRSRCRI |
Characteristic | IBase | 0SPRIBASE |
Characteristic | Message Component | 0SPRMGCOM |
Characteristic | Business Partner | 0SPRBPNO |
Characteristic | Business partner role | 0SPRBPROLE |
Characteristic | Message Priority | 0SPRC1L___F103 |
Characteristic | Status Change Day | 0SPRSCDAY |
Characteristic | Status Change Month | 0SPRSCMON |
Characteristic | Status Change Quarter | 0SPRSCQUA |
Characteristic | Status Change Year | 0SPRSCYEA |
Characteristic | Created on | 0SPRCREATED |
Characteristic | System status | 0SPRC1L___F104 |
Characteristic | Message number | 0SPRMGNO |
Characteristic | Configuration Item | 0SPRPRODID |
Characteristic | Configuration Text | 0SPRTXTONJ |
Object Type | Name | Technical Name |
---|---|---|
Variable | Process Types in Problem Management | 0SPR_V_PROCTY_PR |
Object Type | Name | Technical Name | Value Restriction / Calculation |
---|---|---|---|
Key Figure | Average Total Time (D) | 0SPR_CKF_AVG_TOT_DUR | Exception aggregation: Average of the detailed values which are not null or 0, or contain errors |
Key Figure | Average Work Time (D) | 0SPR_CKF_AVG_WORK_DUR | Exception aggregation: Average of the detailed values which are not null or 0, or contain errors |
Object Type | Name | Technical Name | Value Restriction / Calculation |
---|---|---|---|
Characteristic | Status Change Week | 0SPRSCWEE | — |