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History of Average/Total IN Work Required Locate this document in the navigation structure

Query Query: 0SPR_WTQ_IN_I_AVG_WORK_EFF

 

This query gives you an overview of the total and average work required by messages, listed by calendar week. You can use other attributes as well as calender week, for display and filter selection. The default restriction refers to the procedure type (here: incident message).

Structure

Filters

Object Type

Name

Technical Name

Value Restriction / Calculation

Characteristic Characteristic

Transaction Type

0SPRTTYPE

0SPR_V_PROCTY_IN

Characteristic Characteristic

Category level 1

0SPRCATLV1

Characteristic Characteristic

Category level 2

0SPRCATLV2

Characteristic Characteristic

Category level 3

0SPRCATLV3

Characteristic Characteristic

Category level 4

0SPRCATLV4

Characteristic Characteristic

Project/Task List

0SPRPRJCT

Characteristic Characteristic

Solution Category

0SPRSOLCT

Characteristic Characteristic

Source Process

0SPRSRCPR

Characteristic Characteristic

IBase

0SPRIBASE

Characteristic Characteristic

Message Component

0SPRMGCOM

Characteristic Characteristic

Message Priority

0SPRMGPRI

Characteristic Characteristic

Business Partner

0SPRBPNO

Characteristic Characteristic

Business partner role

0SPRBPROLE

Characteristic Characteristic

Source-Specific ID

0SPRSRCRI

Characteristic Characteristic

Status Change Week

0SPRSCWEE

Characteristic Characteristic

Status Change Day

0SPRSCDAY

Characteristic Characteristic

Status Change Month

0SPRSCMON

Characteristic Characteristic

Status Change Quarter

0SPRSCQUA

Characteristic Characteristic

Status Change Year

0SPRSCYEA

Characteristic Characteristic

Created on

0SPRCREATED

Characteristic Characteristic

Message number

0SPRMGNO

Characteristic Characteristic

Configuration Item

0SPRPRODID

Characteristic Characteristic

Configuration Text

0SPRTXTONJ

Free Characteristics

Object Type

Name

Technical Name

Characteristic Characteristic

Category level 1

0SPRCATLV1

Characteristic Characteristic

Category level 2

0SPRCATLV2

Characteristic Characteristic

Category level 3

0SPRCATLV3

Characteristic Characteristic

Category level 4

0SPRCATLV4

Characteristic Characteristic

Project/Task List

0SPRPRJCT

Characteristic Characteristic

Solution Category

0SPRSOLCT

Characteristic Characteristic

Transaction Type

0SPRTTYPE

Characteristic Characteristic

Source Process

0SPRSRCPR

Characteristic Characteristic

Source-Specific ID

0SPRSRCRI

Characteristic Characteristic

IBase

0SPRIBASE

Characteristic Characteristic

Message Component

0SPRMGCOM

Characteristic Characteristic

Business Partner

0SPRBPNO

Characteristic Characteristic

Business partner role

0SPRBPROLE

Characteristic Characteristic

Message Priority

0SPRC1L___F103

Characteristic Characteristic

Status Change Day

0SPRSCDAY

Characteristic Characteristic

Status Change Month

0SPRSCMON

Characteristic Characteristic

Status Change Quarter

0SPRSCQUA

Characteristic Characteristic

Status Change Year

0SPRSCYEA

Characteristic Characteristic

Created on

0SPRCREATED

Characteristic Characteristic

Message number

0SPRMGNO

Characteristic Characteristic

Configuration Item

0SPRPRODID

Characteristic Characteristic

Configuration Text

0SPRTXTONJ

Variables

Object Type

Name

Technical Name

Variable Variable

Process Types in Incident Management

0SPR_V_PROCTY_IN

Rows

Object Type

Name

Technical Name

Value Restriction / Calculation

Key Figure Key Figure

Average work effort

0SPR_CKF_AVG_WORK_EFFORT

Exception aggregation: Average of the detailed values which are not null or 0, or contain errors

Key Figure Key Figure

Total work effort

0SPR_CKF_TOTAL_WORK_EFFORT

Total

Columns

Object Type

Name

Technical Name

Value Restriction / Calculation

Characteristic Characteristic

Status Change Week

0SPRSCWEE