This WebTemplate shows the number of open tickets, and the relationship of new to closed tickets, for ITSM transactions. The key figures are shown in a current view in a bar chart, and in a historical view in a line chart. There are also tabular views. You can maintain conditions and filters in menus.
Object Type | Name | Technical Name |
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Query | History of Open Tickets |
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Query | Current Amount of Open Tickets |
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