An issue is a problem that requires a reaction because it interrupts, or could interrupt, production. To create an issue, proceed as follows:
For your project, choose Quality Gates
, Calendar View
, or the System Landscape Graphic
tab.
With the cursor on a Q-Gate, choose the Quality Gate Details
pushbutton.
Note
If you are working with the System Landscape Graphic
tab, you can only enter issues if the cursor is on a yellow Q-Gate (that is, not passed yet). The same applies to the Q-Gates selected from the Quality Gates
tab: If the status
is Passed
for both the QM and the QAB, you can no longer enter issues. Note that if the status is Initial
for the Scope to Build
Q-Gate, you can add issues.
If the status is Initial
for both the QM and the QAB, you cannot enter issues yet. Note that this does not apply to the Scope to Build
phase.
If the status is Passed
for both the QM and the QAB, you can no longer enter issues.
A dialog box displays for the Q-Gate. Here, choose the Issues
tab. To create an issue, proceed as follows:
Choose the Create Issue
pushbutton.
Fill in the Issue
dialog box as follows:
Enter the Priority
.
Enter the date by which the issue must be resolved (Due on
).
Enter a Short Text
for the issue.
If necessary, select a Subject
from the dropdown options.
Select a Status
from one of the following options:
Status |
Meaning |
---|---|
|
The status of a newly created issue |
|
The issue is being processed |
|
This is a draft version of the issue |
To save intermediately, choose the Save
button. To finish, choose the Save and Back
pushbutton.
The issue has been created.
You can assign existing issues to a Q-Gate in the current project. Proceed as follows:
From the Quality Gate Details
window, choose the Issues
tab and then the Assign Issue
pushbutton.
A list of existing issues displays. Select the issue you want to assign and choose the Assign Issue
pushbutton in this list display.
The system returns to the Issues
dialog box, where this issue is now displayed in the list of issues for the Q-Gate.
Note
To see changes for issues, choose the Issue Change Log
pushbutton.
Choose OK
to get back to the Change Management
workcenter.
For more information about working with issues, see Issue Management.