Show TOC

Procedure documentationABAP Reports

 

The following ABAP reports are available:

  • Job requests (CRM Web UI)

    Searches job requests (linked to incidents or requests for change) created in CRM 7.0

  • Job requests and job change documents (CRM 5)

    Searches job requests created in CRM 5.0

  • Job documentation

    Searches job documentation so you can monitor it and avoid duplication.

Procedure

To run a report, proceed as follows:

  1. In the Job Management work center, choose Start of the navigation path Reports Next navigation step ABAP Reports End of the navigation path.

  2. Select the Report link for the report you want to run.

    A dialog box appears.

  3. Specify the desired selection criteria.

    Note Note

    For the job documentation report, under Due Date, you can enter a date range in the Exact Date fields. The due date is the date after which the user should check if the job is still required.

    Under Time Frame, in the From <n> Days before Today and To <n> Days after Today fields, you can specify within what period the due date must lie for the jobs of the job documentation to be selected. These fields are evaluated independently of the Exact Date fields. If you specify a due date range and a time frame, the system will return all job documentation for the jobs whose due date either matches the due date specified or lies within the specified period.

    End of the note.

  4. Execute the report.

Result

All the documents that match your selection criteria are displayed in the results list. You can open the job request, job documentation, or CRM document from the results list by clicking its ID.