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Component documentationDashboards and Dashboard Apps


Dashboards can display large amounts of information in a concise form, to give you a quick overview of its topics. SAP provides a dashboard framework in SAP Solution Manager. These dashboards comprise several apps which each output information and process an aspect of the topic.

SAP delivers dashboards and apps about various topics, in various work centers. You can use the framework, adjust the delivered apps to your requirements, or create your own apps and register them in the dashboard framework.

The Dashboard Framework user interface comprises three main components:

  • Dashboards

    A dashboard can, for example, be called directly from a work center. The dashboard displays small images of its apps in a screen. Choose one to expand it. You can configure a dashboard by adding additional apps, changing the order of the apps, or removing apps that you do not require (see Configuring Dashboards).

  • Dashboard Apps

    Apps output information. All relevant information of an app is visible without further user input.

  • Configuration apps

    Most delivered apps have a configuration app, with which you can adjust it to your requirements, for example to specify headers or other texts to be displayed, or to change the app data.

Apart from using and configuring the dashboards and apps delivered by SAP, you can also change the layout of existing apps, or create your own apps and register them in the Dashboard Framework. The SAP Business Warehouse is the source of the data for most dashboards, but you can also provide the data required at a BAdI interface. You create the user interface of the apps with the program Dashboard and Presentation Design (Xcelsius) , an SAP BusinessObjects product. For more information about creating your own apps, see Enhancing the Dashboard Framework with Your Own Apps.


Dashboards do not need to be specially set up. The associated application must be configured to collect the data to be displayed by the apps.

Example Example

The End User Experience Monitoring and Alert Management Reporting dashboards use the monitoring and alerting infrastructure data in the Business Warehouse. For these apps, in SAP Solution Manager setup (transaction SOLMAN_SETUP), you must have performed Start of the navigation path Technical Monitoring Next navigation step End User Experience End of the navigation path.

End of the example.


SAP delivers dashboards for the following topics:

  • Alert Management Reporting

    This dashboard shows the number and distribution of alerts, support messages and the processing time of alerts, in your managed systems.

  • Business Process Operations

    This dashboard shows the SAP business processes managed by SAP Solution Manager, graphically.

  • Interactive Continuous Improvement Dashboard

    The Interactive Continuous Improvement (ICI) dashboard uses fully adjustable scorecards to provide an overview of how various aspects of your business are performing in relation to predefined objectives. You set technical or business-related objectives and track the progress towards these objectives using KPIs and value drivers.

  • End User Experience Reporting

    This dashboard shows the availability and performance of your technical scenarios from End User Experience Monitoring (EEM).

  • Application Dashboard

    This dashboard shows the availability and performance of your managed systems.

  • Security Dashboard

    This dashboard contains apps to validate the security of the SAP system configuration.

  • Dashboard for Test Management

    This dashboard contains an app which gives an overview of the progress of your test plans.

  • IT Service Management

    This dashboard gives an overview of the processing of messages and change transactions.

As well as these topic-oriented dashboards, you have a personal dashboard, which is delivered empty by SAP, to which you can add apps from all categories. Choose Configure, and Add New App, in this dashboard (see also Configuring Dashboards).

Note Note

Do not add any Alert Management apps to your personal dashboard, because they require the specification of a time period, which is not possible in this dashboard.

End of the note.

To put your personal dashboard in your Favorites in the SAP Easy Access screen, proceed as follows:

  1. In the SAP Easy Access menu, call Start of the navigation path Favorites Next navigation step Add Other Objects End of the navigation path.

  2. From the list in the Restrictions screen, choose Web-Dynpro Applications.

  3. On the Web Dynpro Application screen, in the Web Dynpro Application field, enter the name generic_dashboard_viewer.

  4. Enter a description, for example Personal Dashboard.

  5. Insert a row in the table Parameter, in the Name column, enter ALIAS, and in the Value column, enter PERSONAL_DASHBOARD.

Apart from using and configuring the delivered dashboards and apps, you can also change the layout of existing apps, or create your own apps and register them in the Dashboard Framework. For more information, see User Apps in the Dashboard Framework.