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Process documentationAutomatic Distribution of License Data

 

This technical process distributes and installs license data (licenses and maintenance certificates) into managed systems, automatically, via the SAP Solution Manager system.

Note Note

Valid maintenance certificates can be renewed in the SAP Global Support Backbone, 30 days before they expire, at the earliest.

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Prerequisites

You have activated the automatic license data distribution for the systems, in the License Management view, in the Change Management work center. For further information about activating automatic license distribution, see License Management.

The prerequisites in the SAP Solution Manager system and the managed systems are fulfilled (see License Management Prerequisites).

Process

Automatic license data distribution process:

  1. The background job REFRESH_ADMIN_DATA_FROM_SUPPORT passes the system numbers captured in the SAP Solution Manager system, of the managed systems for which you have activated automatic license data distribution, to the SAP Global Support Backbone.

  2. The SAP Global Support Backbone checks each system for a valid maintenance contract.

    If a maintenance contract is invalid, the process ends, and the information is passed to the background job, which returns it to the customer SAP Solution Manager system.

  3. If the maintenance contract is valid, the SAP Global Support Backbone checks whether there is a license or a maintenance certificate. The background job gets existing valid licenses and maintenance certificates, and returns them to the SAP Solution Manager system.

    Inexistent maintenance certificates can be generated automatically in the SAP Global Support Backbone. The background job collects them the next time it runs (daily).

  4. The license data captured by the background saved and made available in the SAP Solution Manager system.

  5. The license data is distributed to the managed system automatically.

    • To ABAP systems:

      1. The task Maintenance Package runs daily in the Service Data Control Center (transaction SDCCN). It gets the license data from the SAP Solution Manager system by RFC.

      2. Captured license data is saved and installed locally, in the SAP License Management (transaction SLICENSE), automatically.

      3. When you import SAP support packages or SAP support package stacks with installation tools such as SPAM or SAINT, they check whether there is a valid license or maintenance certificate for the system.

    • To Java systems:

      1. The Extractor Framework in the SAP Solution Manager system controls the distribution of the licenses or maintenance certificates to Java systems. The License Distribution extractor captures the license data in the SAP Solution Manager system, daily.

      2. New licenses and maintenance certificates are passed to the SMD agent, which triggers the installation in the managed system. They are then available in the Licensing Adapter.

      3. When software is imported with the Java Support Package Manager (JSPM) installation tool, it checks whether there is a valid license or maintenance certificate for the system.

      Note Note

      If the automatic distribution of license data into a managed Java system fails, you can analyze the procedure log, in the Extractor Framework management. Proceed as follows:

      1. Go to the Extractor Framework management: Start of the navigation path Configuration Work Center Next navigation step Landscape End of the navigation path.

      2. Choose the desired system and Extractors.

      3. The system displays an overview of the extractors.

        The License Distribution extractor appears in the list of extractors. The status Active indicates that automatic distribution is active.

      4. Select the row, and choose Log, to display the log.

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Result

If there is a valid maintenance contract, the SAP Solution Manager system distributes licenses or maintenance certificates to the managed systems.

Note Note

IT service providers can get licenses and maintenance certificates for their customers, from the SAP Global Support Backbone. The general IT service provider functionality must be configured.

End of the note.