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Function documentationSystem Monitoring Work Center


This work center is the central point of access to the functions to monitor the status of your systems.


You are authorized for this work center.

You have set-up system monitoring for your solutions. For further information, see Set-up System Monitoring.

If you want to show the status of your systems, you have installed and configured the CCMSPING agent in your SAP Solution Manager system. For further information, see the SAP Solution Manager implementation guide (IMG).


System status

Note Note

The following queries are specified by default:

  • All systems

  • ABAP systems

  • Java systems

  • Favorites

For more information about managing your favorites, see Adjust Favorites.

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The following information is available, depending on the current query:

  • The system list contains system availability status symbols.

    The status is checked according to CCMSPING. If no CCMSPING agent is installed or configured in your SAP Solution Manager system, a gray symbol with the quick info No CCMSPING Data is displayed for all systems.

  • The details area contains information about the instances and servers of a selected system.

    You can get service status information with Service Details.

IT Performance Reporting takes you to analyses which show the development of the performance and load of monitored systems over a specified period. For more information, see IT Performance Reporting.

Alert Inbox

You have a list of alerts for the selected solution. The Detail area contains the previous status and KPI values for a selected alert. The Alert Details tab page contains detailed information about the alert, for example, the alert ID and the threshold values for the status.

The Documentation tab contains information about the cause of the alert, and processing suggestions, if they are in CCMS.

Select a time period under Reset, if you want to temporarily hide an alert, e.g. while processing it. The alert is not shown in the alert inbox during this period. It appears again afterwards. You can reset several alerts at the same time.

Display Downtimes goes to a dialog window with a status overview of planned and unplanned downtimes of the systems in the selected solution.

For further information about general Alert Inbox functions, see Alert Inbox.


This view contains the following functions for the self-diagnosis of your SAP Solution Manager system and solutions:

  • Specify analysis scope

  • Display Analysis Results

  • Display current alert status, sorted by functions, alert types or solutions

  • Notes for resolving alerts

For further information, see Analyze Solutions.

Proactive Monitoring

You can check the status of your systems before alerts are created. You can use the following functions:

  • ABAP application server status, grouped by solutions

    The list contains the up-to-date rating of various performance values. The History column contains information about the development of the selected performance values, over time. More information: Monitoring History.

  • ABAP application server monitoring tools

  • Java application server monitoring tools

  • Various monitoring tools for product instances

You can edit the monitoring tool selection. See Managing Tool List for further information.

Note Note

The client and RFC connection selection influences the selection of available tools for ABAP-based systems. You can check whether there are RFC connections for your system and client, in the RFC Information.

For further information about RFC connections in the system landscape, see Manage RFC Connections for ABAP Technical Systems.

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Based on the results of monitoring the connectivity, you can check the status of existing RFC connections in the following views:

  • From Solution Manager to managed systems

    • ABAP destinations

    • HTTP destinations in ABAP systems

    • TC/IP destinations

  • Between managed systems

    • ABAP destinations

    • TC/IP destinations

For more information about checking RFC connections, see Connectivity Monitoring.

Job Monitoring

You have lists of background jobs with detailed information, sorted by job status. If you select a background job, there is further information in the detail area.

Note Note

By default, queries are defined for the following, as well as for various Standard Jobs and the display of scheduled and cancelled background jobs:

  • IT Service Management

  • Issue Management

  • Central System Administration

  • Change Management

  • My Jobs

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This view contains the following actions:

  • Job Analysis

  • Job Scheduling

  • Display Job Logs

  • Job Documentation Overview

For more information about job management functions, see Job Scheduling Management.


There are hyperlinks with which you can make basic settings for various system monitoring diagnosis tools, for example:

  • EarlyWatch Alert

  • Service Level Reporting

  • Connectivity Monitoring

For more information, see Reporting in the System Management Work Center.


The following reports are available in various views:

  • EarlyWatch Alerts for systems

  • EarlyWatch Alerts for solutions

  • Service Level Reporting

    Note Note

    The overview contains EarlyWatch Alerts and Service Level Reports for the last 60 days. If you select a system or solution, all of its EarlyWatch Alerts and reports are displayed in the Detail area.

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  • System availability analysis

    Shows an overview of various system administration and availability reports for specified solutions. You can upload the documents with background information, for a solution. You can open the selected document with a hyperlink to the document name.

More Information

For more information about general functions in the work center, see Using the Work Center.