Displaying/Requesting SDCCN Data

By default, SAP Solution Manager downloads data from managed systems for monitoring or service at night. You can request the data from the managed systems manually, for example, if you have created a session and want to retrieve the data immediately or if the data was not downloaded automatically.

Note Note

You can determine whether the automatic data download from the managed systems has worked in the System Monitoring work center in the Reporting view. Choose the SAP EarlyWatch Alert report view and navigate to the relevant solution. Show the service quick info, or choose the service.

End of the note.

SAP has created a session for the customer, in a service plan. You want to know the customer session number for the SAP session number, e.g. if the automatic data download did not work.

Prerequisites

To be able to download data from the managed systems with this function, ST-PI has the following version or higher in the managed systems:
- ST-PI 2005_1_46C to <...>_640: SP6
- ST-PI 2005_1_700: SP4
- ST-PI 2005_1_710: SP2
Displaying data from the managed systems is independent of the ST-PI version in the managed systems.
You know the session number of a data download from a managed system. To display the session number for the data download from a managed system, choose the System Monitoring work center in the Reporting view. Choose the SAP EarlyWatch Alert report view and navigate to the relevant solution. Show the service quick info, or choose the service.

Procedure

Call the report RDSWP_SSA_DL_CENTER.
Enter the session number.
Choose Display.
To download data from the managed systems, choose Send Download Requests Execute .
The data is collected in the managed system and sent to SAP Solution Manager.

Note
To resend existing download session data, choose Reactivate Task Execute .

End of the note.

The system displays the data download status.