You can display the confirmed messages information. Messages with the status Customer action
or SAP proposed solution
are automatically confirmed after a certain period of time. The confirmation date depends on the priority of the
message. You have to ensure that all solved messages are confirmed manually.
Message Confirmation delivers its business content in a pre-built InfoCube called Support Desk Evaluation.
Available as of Release | SAP Solution Manager 7.1 SP05 |
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BI Content Add-On Release | ST-BCO Support Package 3 |