You use this procedure to determine and solve runtime or configuration errors, across SAP Solution Manager components such as functions, solutions, and managed systems, by executing alert checks.
Navigate to the System Monitoring
or Solution Manager Administration
work center.
In the navigation area, choose Self-Diagnosis
.
Perform one of the following:
To define the scope of analysis, choose the Self-Diagnosis Settings
button.
On the Alert Checks
tab page, activate the necessary alerts.
To select the functions to be monitored, choose the Functions
tab page.
Select the functions.
To select the solutions to be analyzed, choose the Solutions
tab page.
Select the solutions.
To select the managed systems to be analyzed, choose the RCA Managed Systems
tab page.
Save the information, and return to the initial screen of Self-Diagnosis.
Choose the Execute All
button to start Self-Diagnosis.
Recommendation
To prevent self-diagnosis displaying alerts for functions, solutions or managed systems, which you do not use, deselect them on the Functions
, Solutions
or RCA Managed Systems
tab page.
Note
The daily Self-Diagnosis job executes alert checks, to analyze only functions and solutions that are active in Self-Diagnosis settings. To analyze the active managed systems, which are applicable only for Root Cause Analysis (RCA), execute alert checks in the RCA Managed Systems
view.
Choose the Functions
view.
Select a function for which an alert needs to be resolved.
To solve the problems indicated by the alert, perform the instructions in the Details of Alert
tray.
To perform an analysis after resolving an alert, choose the Execute All
button.
You can analyze SAP Solution Manager alerts and RCA alerts for SAP Solution Manager.
Choose the SAP Solution Manager
view.
Choose a tab page depending on whether you want to see all alerts for SAP Solution Manager or RCA alerts for SAP Solution Manager.
To solve the problems indicated by the alert, perform the instructions in the Details of Alert
tray.
To perform an analysis after resolving an alert, choose the Execute All
button.
Choose the Solutions
view.
Select a solution for which an alert needs to be resolved.
Drill down to display alerts of the product systems and managed systems in the selected solution.
To solve the problems indicated by the alert, perform the instructions in the Details of Alert
tray.
To perform an analysis after resolving an alert, choose the Execute All
button.
Choose the RCA Managed Systems
view.
Select a managed system for which an alert needs to be resolved.
To ignore a particular dependency among alerts, select the appropriate checkbox.
To ignore all dependencies among alerts, choose the Ignore All Dependencies
button.
To solve the problems indicated by alerts, perform the instructions in the Details of Alert
tray.
To perform an analysis after resolving an alert, choose the Execute
button.
After solving the problem, the status of the function, solution, SAP Solution Manager, managed system or alert check is uncritical.