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Procedure documentationLogging On to / Off the Portal Locate this document in the navigation structure

 

You access your portal from an Internet browser. Contact your portal administrator for a list of supported browsers.

Caution Caution

The use of third-party popup blockers in your browser, such as those available in browser plug-ins or toolbars, can interfere with portal functionality. For example, some browser windows might open up to terminate a portal session as a result of logging off or closing a window – preventing these browser windows from opening up may cause the session termination to fail. You can try adding portal server URLs and hostnames to the whitelist of your popup blocker application. You are advised to check with your administrator before using such software while running the portal in your browser.

End of the caution.

Depending on the way that your administrator has configured your portal, one of the following scenarios occurs once you have launched your portal:

Portal for Anonymous Users

If your portal supports anonymous users, you see a portal that displays content approved for anonymous users.

User and Password

If your portal does not support anonymous users (default setting), the portal Welcome screen opens, displaying the Logon dialog box, a link to SAP support services, and a link to the user registration form.

You can log on to the portal from any client machine, with the user name and password you use to access the company network, as defined in the corporate server. Contact your administrator if you have any problems or questions.

Single Sign-on (SSO)

If your administrator has set up your portal for client authentication, you can log on using a client certificate.

Your administrator informs you if a client certificate has been obtained for you.

If the certificate has not been mapped to your user ID, you need to do so the first time you log on to the portal.

Dial up

To access the portal through a dial-up connection you need the relevant URL for logging on.

Procedure

Logging On

  1. Choose the portal desktop icon or URL provided by your administrator to open the portal browser.

  2. In the displayed portal, do one of the following:

    • In a portal configured for anonymous users, to access your content as an authenticated user, choose the Log On link in the masthead to display the Welcome screen. In the Logon dialog box, enter your User Name and Password, and choose Log on.

      Note Note

      To view the content assigned to anonymous users you do not need to log on to the portal.

      End of the note.

    • In a portal not configured for anonymous users, in the Logon dialog box of the Welcome screen, enter your User Name and Password, and choose Log on.

    • In a portal configured for SSO, if your administrator has not mapped your client certificate to your user ID, you must do so. For more information, see Mapping a Client Certificate, below.

    When the portal opens, you see the content defined for the roles that were assigned to you. For information about the content provided with standard user roles, see Default Portal Content for Standard Users.

    Note Note

    The iViews that comprise your portal content might be programmed in a script language and make use of cookies. To ensure the correct execution of predefined iViews, we recommend that you configure the settings that affect scripting and cookies in your browser. Contact your portal administrator for details.

    End of the note.
Support Services

If you have problems logging on to the portal, choose Get Support. In the displayed screen, you can request help for resetting passwords, and other logon problems.

New User Registration

Users who want to log on to the portal, but do not yet have a portal user ID and password, can register as new users by following a link in the Welcome screen.

You can also use this link to create your user profile. For information about creating and updating a user profile, see Setting Portal Preferences.

The New User Registration form contains a flag for enabling portal accessibility features. For more information, see Accessibility in the Portal.

Mapping a Client Certificate

A client certificate allows you to log on to the portal using a secure protocol (HTTPS) without having to enter your user ID and password.

Open the portal using a URL starting with https://.... The logon dialog box is displayed. Enter your user ID and password. Your certificate is mapped to this user ID.

Logging Off

To end your portal session, choose Log Off in the masthead.

Caution Caution

Do not simply close your browser. Closing the browser leaves the portal still working, until it times out.

When working in a browser that supports multiple tabs, such as Internet Explorer 7 or Mozilla Firefox, if you close a tab in which a portal is running, the portal session is saved. If you then open the portal in a new tab, you are already logged on and need to first log off if you wish to log on with different credentials.

End of the caution.

When the portal closes it redirects you to either the portal Logon dialog box or to an external page that was defined by your portal administrator.

Note Note

If you are in the portal as an anonymous user, you do not see a Log Off link in the masthead. To terminate your portal session, close the browser.

End of the note.