Monitoring the Sending of E-Mails
Use
You can monitor and test the distribution of content from BI by e-mail in transaction SAPconnect: Administration (System Status).
Prerequisites
You have set up the mail server and maintained the e-mail addresses of the users in master data maintenance. For more information, see:
● SAP Reference IMG → SAP Customizing Implementation Guide → SAP NetWeaver → Business Intelligence → Settings for Reporting and Analysis → Settings for Information Broadcasting → Set Up Mail Server
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Creating and
Maintaining User Master Records
Procedure
Perform Routing Test
1. In the BI system, choose transaction SAPconnect: Administration (System Status) (transaction code SCOT).
2. In the menu, choose Utilities → Routing Test. The SAPconnect: Test Route screen appears.
3. Enter the required user name for the BI system as the sender.
4. Choose INT (Internet mail address) as the recipient address type.
5. Enter the e-mail address of the BI user as the recipient address. You can view the address in user maintenance (transaction code SU01).
6. In the menu, choose Routes → Explain to test the routing and see explanations.
Monitor Send Requests
...
1. In the BI system, choose transaction SAPconnect: Administration (System Status)(transaction code SCOT).
2. In the menu, choose Utilities → Overview of Send Orders. You can view the status of sent e-mails. On the Period, Send Status, Sender, and Options tab pages, you can enter the required selection criteria.
If message number 672 Waiting for communication serviceis displayed in the status bar, the system is unable to output the send status Transmitted.
In this case, check the selected settings in transaction SAPconnect: Administration (System Status) (transaction SCOT) by choosing Settings → Confirmation of Receipt. Make sure that the option SAPconnect does not expect receipt confirm. for Internet mail is selected.
If you selected SAPconnect expects receipt confirmations for Internet mail, the recipients of the sent e-mails may not return a receipt confirmation. The system then displays message number 672.
See also: