You want to request a change that does not require a connection to the SAP Change and Transport System. It could be, for example, a repair of a printer or computer in your organization, or a change to a mobile device.
Note
Optionally, you can assign a project cycle to a general change. If the related request for change has a project cycle assigned, it is passed on to the general change as well.
You have created a request for change and specified in the Scope
assignment block that the change is a general change. The request for change was approved and released for implementation.
The object affected by the change is maintained in the system with an installation.
Depending on the type of change, the processor who is responsible selects the change document in his or her worklist or in the WebClient UI search. It has the status Created
.
The processor documents that he or she is making the change by choosing
in the change document.Once the processor has made the change, he or she releases it for testing and chooses
.The processor documents the change and the successful test and sets the status by choosing In Process
under Actions
, and test it again later.
The reporting person chooses
to check whether the changes were made according to the requirements.If the change was successful, he or she chooses Confirmed
.
If the change was not successful, he or she chooses
.In case of a failed modification, it is possible to search for an alternative solution. To do so, the processor chooses
.The processor marks the change as canceled by choosing
.The change document is closed and cannot be edited further.